Senior Engineer, Field Service

Dell Technologies; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Dell Technologies Inc. in Abu Dhabi is seeking a Senior Engineer for Field Service to install, maintain, and repair complex solutions at customer sites. You will follow SOPs, ensure safety, and verify accuracy before handoff to customers and product teams.

The role emphasizes customer liaison and teamwork with engineering and sales to deliver reliable service. Join Dell to contribute to high-quality service delivery, on-site problem solving, and collaboration with cross-functional teams to meet

Job description

Senior Engineer, Field Service

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we'rresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou'llachieve:

As a Senior Engineer, you will perform installations, maintenance, and repairs that make complex solutions reliable and easy tooperate.You'llfollow established SOPs and templates to ensure consistency and safety. You will partner with customers and product teams tovalidateaccuracy before handoff.

Join us to do the best work of your career and make a profound social impact as aSenior Engineeron ourField Serviceteam.