Senior CX Delivery & Transformation Manager

Robusta Technology Group (Octopus by RTG); Abu Dhabi; In loco; AED 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

Robusta Technology Group (Octopus by RTG) in Abu Dhabi is seeking a seasoned Program Management professional to govern large-scale initiatives from concept to execution, aligning cross-functional teams across CX, operations, digital, engineering, and procurement.

You will lead executive governance forums, manage risks and dependencies, and drive benefits realization for enterprise change programs, leveraging strong stakeholder coordination and a track record of delivering complex portfolios.

Competenze

• 7+ years in program management, portfolio management, PMO, transformation delivery, or operational governance
• Strong experience managing complex programs and executive governance forums
• Risk and dependency management, stakeholder coordination, benefits realization
• Backgrounds such as CX Program Manager, Transformation Manager, PMO Lead, Portfolio Manager, or Operations Transformation Lead
• Experience with large-scale network rollouts and enterprise change initiatives

Mansioni

• Define ways of working, govern implementation, and ensure initiatives move from concept to execution
• Govern and orchestrate delivery of CX initiatives across the portfolio, aligning design intent and implementation
• Define and endorse scopes for experimentation of new initiatives
• Manage complex programs, executive governance forums, risks, dependencies, stakeholder coordination, and benefits realization
• Coordinate across operations, digital, engineering, marketing, procurement, and CX functions

Conoscenze

Program management

Portfolio management

PMO

Transformation delivery

Executive governance

Stakeholder coordination

Risk management

Dependencies management

Benefits realization

Enterprise change

Descrizione del lavoro

Robusta Technology Group (Octopus by RTG) in Abu Dhabi is seeking a seasoned Program Management professional to govern large-scale initiatives from concept to execution, aligning cross-functional teams across CX, operations, digital, engineering, and procurement.

You will lead executive governance forums, manage risks and dependencies, and drive benefits realization for enterprise change programs, leveraging strong stakeholder coordination and a track record of delivering complex portfolios.