Senior Collections Specialist

Confidential Careers; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Confidential Careers is seeking a Senior Collection Officer – Accounts Receivable in Abu Dhabi. You will manage customer receivables, coordinate with Sales, Customer Service, and Legal teams, and drive timely recovery of overdue payments.

The role requires a finance/AR background, ERP experience (SAP/Oracle/MD), and strong negotiation and communication skills to support forecasting and reporting.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 5-8 years of collections/accounts receivable experience.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Excellent negotiation, communication, and stakeholder management skills.

Responsibilities

• Manage and monitor customer receivables and outstanding balances.
• Follow up with buyers and clients regarding due and overdue payments.
• Coordinate with Sales, Customer Service, and Legal teams on collection activities.
• Prepare and issue payment reminders, demand notices, and collection reports.
• Reconcile customer accounts and resolve payment discrepancies.
• Negotiate payment plans and ensure timely recovery of outstanding debts.
• Track post-dated cheques, installment schedules, and payment statuses.
• Maintain accurate records in ERP and accounts receivable systems.
• Support handover and registration processes by ensuring payment compliance.
• Prepare aging reports and provide collection forecasts to management.

Skills

Negotiation skills

Stakeholder management

Receivables management

Installment plans knowledge

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Senior Collection Officer – Accounts Receivable

Department: Finance / Accounts Receivable

Key Responsibilities

• Manage and monitor customer receivables and outstanding balances.
• Follow up with buyers and clients regarding due and overdue payments.
• Coordinate with Sales, Customer Service, and Legal teams on collection activities.
• Prepare and issue payment reminders, demand notices, and collection reports.
• Reconcile customer accounts and resolve payment discrepancies.
• Negotiate payment plans and ensure timely recovery of outstanding debts.
• Track post-dated cheques, installment schedules, and payment statuses.
• Maintain accurate records in ERP and accounts receivable systems.
• Support handover and registration processes by ensuring payment compliance.
• Prepare aging reports and provide collection forecasts to management.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 5-8 years of collections/accounts receivable experience, preferably within a real estate development company.
• Strong knowledge of installment payment plans, customer collections, and receivable management.
• Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Excellent negotiation, communication, and stakeholder management skills.