Collections Officer

Tanqeeb; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Tanqeeb is seeking a Debt Collector to support Property Management receivables by tracking balances, issuing invoices, and coordinating with tenants and internal teams to resolve discrepancies.

You will maintain accurate records, prepare aging reports, and assist with month-end close while ensuring adherence to financial controls. Ideal candidates have 1–3 years in collections and strong Excel skills.

Qualifications

• Bachelor's Degree in Business Administration, Finance, Accounting, or related field.
• 1 to 3 years of experience in collections or accounts receivable.
• Professional and calm approach to payment follow-ups.

Responsibilities

• Monitor receivables across assigned communities and districts.
• Prepare invoices, statements, and payment reminders.
• Coordinate with tenants and internal teams to resolve billing discrepancies.
• Maintain records of collections, payments, and balances.
• Update aging and collections reports and assist month-end close.
• Escalate overdue accounts with management as needed.
• Ensure compliance with financial controls and company policies.
• Provide admin support to Community Hospitality & Service team.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Education

Bachelor's degree in Business/Finance/Accounting

Tools

Excel

ERP systems

Job description

The Debt Collector supports Property Management operations by managing receivables, coordinating collection activities, and maintaining accurate financial records. The role focuses on timely collection of outstanding payments while maintaining positive relationships with tenants, customers, and internal stakeholders.

Key Responsibilities

• Monitor, track, and follow up on outstanding receivables across assigned communities and districts.

• Prepare and issue invoices, statements of accounts, and payment reminders.

• Coordinate with tenants, customers, and internal teams to resolve billing and payment discrepancies.

• Maintain accurate records of collections, payments, and outstanding balances.

• Update collection statuses and prepare aging and collections reports.

• Support month-end closing activities relating to receivables and collections.

• Escalate long-overdue accounts and assist with resolution alongside management.

• Ensure compliance with company policies, procedures, and financial controls.

• Provide administrative and documentation support to the Community Hospitality & Service team as required.

Desired Candidate Profile

Skills & Competencies

• Strong verbal and written communication skills in English.

• Good interpersonal and customer service skills.

• High attention to detail and accuracy.

• Ability to manage multiple priorities and meet deadlines.

• Proficiency in Microsoft Office, particularly Excel.

• Experience with ERP or property management systems is an advantage.

Qualifications

• Bachelor's Degree in Business Administration, Finance, Accounting, or a related field.

• 1 to 3 years of experience in collections or accounts receivable.

• Professional and calm approach when handling payment follow-ups.