Senior Associate, Learning Programme Delivery

Fitch Group, Inc.; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid Work Environment

Tuition reimbursement

Healthcare offerings

Parental leave

Volunteer days

Job summary

Fitch Learning, based in Dubai, seeks a Senior Associate to manage end-to-end delivery of tailored learning programmes and coordinate with clients and internal teams. You will oversee project plans, learner administration, and e-learning configurations while driving reporting and continuous improvement.

The role emphasizes collaboration with L&D teams in a hybrid work setting, including in-office days and remote work. Strong PM, MI, and stakeholder management skills are essential.

Qualifications

• Experience managing clients and stakeholders within a Learning & Development or training environment.
• Strong project management and organizational skills to manage multiple programmes in a fast-paced, service-led environment.
• Experience preparing management information (MI), handling reporting requirements, and working with data management processes.
• Excellent attention to detail, time management, and prioritization skills.

Responsibilities

• Manage the end-to-end logistical delivery of tailored learning programmes from short courses to longer, complex early-career programmes.
• Partner with Learning and Development teams and clients to define objectives and ensure delivery aligns with learning outcomes.
• Create and manage project plans and schedules, coordinating internal teams and stakeholders to deliver programmes efficiently.
• Oversee learner administration including joining instructions, delegate records, client portal content, learning pathways and e-learning configuration/testing.
• Drive programme reporting and debriefing by collecting feedback and producing client reports.

Skills

Learning Management Systems

Tools

Zoom

WebEx

SCORM

Job description

Fitch Learning, based in Dubai, seeks a Senior Associate to manage end-to-end delivery of tailored learning programmes and coordinate with clients and internal teams. You will oversee project plans, learner administration, and e-learning configurations while driving reporting and continuous improvement.

The role emphasizes collaboration with L&D teams in a hybrid work setting, including in-office days and remote work. Strong PM, MI, and stakeholder management skills are essential.