Sales Support and Operations Coordinator - DP World - Dubai, UAE

DP World; Dubai; On-site; AED 89,280 - 122,760; Full time

Benefits offered by this job

Long-term career development opportunities

Collaborative workplace culture focused on safety and performance

Job summary

DP World in Dubai is looking for a Sales Support and Operations Coordinator to support commercial teams by ensuring accurate sales administration and operational processes. This role involves preparing proposals, maintaining sales pipelines, and enhancing workflow effectiveness.

The ideal candidate should have a Bachelor's degree and at least five years of relevant experience in logistics. Strong organizational skills, multitasking abilities, and proficiency in Microsoft Office are essential. This position offers long-term career opportunities within DP World.

Qualifications

• Minimum five years of experience in sales coordination or operations support.
• Strong proficiency in Microsoft Office applications, especially Excel or Sheets.
• Excellent organizational and multitasking abilities with high attention to detail.

Responsibilities

• Support the sales team by preparing proposals and coordinating contract reviews.
• Maintain and update sales pipelines, CRM systems, and tracking sheets.
• Compile weekly, monthly, and quarterly sales reports including revenue forecasts.

Skills

Microsoft Office proficiency

Organizational skills

Communication skills

Analytical skills

Education

Bachelor's degree in business administration or related field

Job description

Position Overview

The Sales Support and Operations Coordinator role at DP World Dubai provides critical support to commercial and operational teams by ensuring accurate sales administration, effective coordination, and smooth cross‑functional processes. This position contributes to sales performance, operational efficiency, and compliance within a fast‑paced logistics and supply chain environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Logistics and Supply Chain
• Function: Sales Support-Assistance
• Salary: 8000-11000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full‑time

Key Responsibilities

• Support the sales team by preparing proposals, coordinating contract reviews, and developing presentations
• Maintain and update sales pipelines, CRM systems, and tracking sheets on a daily basis to ensure data accuracy
• Conduct initial qualification of leads and route them to the appropriate sales representatives
• Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries
• Compile weekly, monthly, and quarterly sales reports including revenue forecasts and performance indicators
• Generate sales performance reports, metrics, and forecasts for management review
• Coordinate with operations teams to ensure seamless alignment between sales and operational processes
• Identify process inefficiencies and recommend improvements to enhance workflow effectiveness
• Support interdepartmental communication to resolve customer or operational issues promptly
• Ensure compliance with company policies, standard operating procedures, and quality standards
• Clarify internal processes related to attendance, performance, conduct, and workplace expectations
• Promote a proactive safety culture by encouraging participation and adherence to safe work practices

Ideal Profile

• Bachelor's degree in business administration, operations, sales, or a related field
• Minimum five years of experience in sales coordination, operations support, administrative support, or customer service roles
• Strong proficiency in Microsoft Office applications, particularly Excel or Sheets
• Excellent organizational and multitasking abilities with high attention to detail
• Strong communication, interpersonal, and presentation skills
• Proven analytical, problem‑solving, and critical‑thinking capabilities
• Ability to work independently and collaboratively in a team environment
• Capability to perform effectively under pressure in operational or high‑risk environments

Why Join Us

• Opportunity to support commercial and operational excellence within a global logistics organization
• Exposure to integrated sales and operations processes in a complex business environment
• Collaborative workplace culture focused on safety, performance, and continuous improvement
• Long‑term career development opportunities within DP World Dubai

About the Company

DP World is a global leader in logistics, ports, and supply chain solutions, enabling trade across six continents. Operating from Dubai, DP World integrates ports and terminals, marine services, logistics, and technology to deliver efficient end‑to‑end trade solutions. With a strong focus on innovation, safety, and people development, DP World Dubai offers professionals the opportunity to contribute to global trade while building sustainable and rewarding careers.