Sales Strategy And Operations Lead

Amazon Web Services (AWS); Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

Amazon Web Services EMEA Dubai FZ Branch - Q29 seeks a Sales Strategy and Operations Lead to join the Middle East team. The role blends hands-on analytics with operational excellence, supporting Sales Leaders and their teams with data-driven insights and scalable processes.

You will develop complex reports, model regional performance, and drive improvements that influence strategic decisions across the region.

Qualifications

• 10+ years in sales operations or equivalent.
• Experience defining and refining sales processes, procedures and policies.

Responsibilities

• Perform hands-on analytics and build models to support sales leaders and teams.
• Develop and maintain reporting cadences to monitor regional health and performance.
• Deliver data-driven analyses that inform decision making across the Middle East.

Skills

Advanced Excel

CRM & Salesforce

Data analysis

Sales process optimization

Executive presenting

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Job description

Job Description

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, analytics, AI and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. The Sales Strategy and Operations team is responsible for supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

AWS is looking for a Sales Strategy and Operations Lead to join our team in the Middle East. This role combines hands‑on analytics with operational excellence, where you'll use data analysis and modeling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data‑informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering reports and conducting specialized business analyses that directly impact our decision‑making processes.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Preferred Qualifications

• 10+ years of sales operations or equivalent experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Web Services EMEA Dubai FZ Branch - Q29