Sales Strategy and Operations Lead

Amazon Inc.; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Amazon Web Services (AWS) Dubai is seeking a Sales Strategy and Operations Lead to join the Middle East team. You will blend hands-on analytics with operational excellence to support Sales Leaders and their teams with data-driven decisions.

Lead business health initiatives, develop scalable reporting, and optimize sales processes using Excel, Salesforce and BI tools. This role requires senior stakeholder engagement and a proven track record in sales operations.

Qualifications

• Bachelor's degree or equivalent required.
• 10+ years of sales operations or equivalent experience.
• Experience with CRM, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures or policies.
• Experience using Excel to manipulate and analyze data.
• Experience with Salesforce or BI tools.

Responsibilities

• Analyze sales data and build models to support regional leadership decisions.
• Deliver reports and dashboards to track business health and opportunities.
• Define and optimize sales processes, workflows and policies across the MEA region.
• Partner withSales Leaders and Operations teams to drive execution and efficiency.

Skills

Excel mastery

Data analysis

Leadership communication

Sales process design

Education

Bachelor's degree

Tools

Salesforce

BI tools

CRM systems

Job description

Job ID: 10571614 | Amazon Web Services EMEA Dubai FZ Branch - Q29

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, analytics, AI and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. The Sales Strategy and Operations team is responsible for supporting Sales Leadership and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver "run the business" operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.
AWS is looking for a Sales Strategy and Operations Lead to join our team in the Middle East. This role combines hands‑on analytics with operational excellence, where you'll use data analysis and modeling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data‑informed decisions across the region. This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. You'll be instrumental in delivering reports and conducting specialized business analyses that directly impact our decision‑making processes.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Preferred Qualifications

• 10+ years of sales operations or equivalent experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.