Sales representative Arabic

Alliance Recruitment Agency; Abu Dhabi Emirate; On-site; AED 78,000 - 123,000; Full time

Job summary

Alliance Recruitment Agency in United Arab Emirates (Abu Dhabi) is seeking a Sales/Customer Service professional. You will listen to client requirements, present products, and drive sales through presentations, quotations, and negotiations.

Proficiency in MS Office and strong communication skills are essential to manage client relationships and deliver timely information in a fast-paced environment.

Qualifications

• Fluency in Arabic is mandatory.
• Experience in sales or customer service is preferred.
• Proficient in MS Office suite and related tools.

Responsibilities

• Listen to customer requirements and present products and services to seal a sale.
• Create and deliver formal PowerPoint presentations with visuals to communicate product benefits.
• Prepare quotations/proposals using MS Office and Excel, often for bids.
• Maintain relationships with existing customers via in-person meetings, calls, and emails.
• Respond promptly to emails and phone inquiries with accurate information.
• Negotiate prices, terms, delivery, and specs; handle objections to close sales.
• Gather market data to inform strategies and promotions for customers.
• Advise customers on upcoming products and promotions.
• Record sales and orders accurately in the sales system; ensure timeliness.
• Review sales performance to meet or exceed targets; understand customer needs.
• Provide rapid cost calculations to ensure competitive pricing and profitability.
• Keep client database up-to-date with current and potential customers.
• Prepare and maintain an up-to-date sales pipeline for ongoing opportunities.
• Perform any other tasks as assigned by management.

Skills

Arabic language proficiency

Strong communication (verbal & written

Interpersonal skills

Negotiation & objection handling

Relationship building

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Job description

Key Responsibilities

• Listen to customer requirements and present products and services appropriately to make a sale.
• Create and deliver formal PowerPoint presentations using visual aids to effectively communicate product benefits to clients.
• Expertly use Microsoft Office, Outlook, and Excel to create detailed quotations and proposals, often as part of a formal bidding process.
• Maintain and develop relationships with existing customers through in-person meetings, telephone calls, and emails. Act as a primary contact between the company and its existing and potential markets.
• Respond promptly to incoming email and phone inquiries, providing accurate and helpful information.
• Negotiate terms of agreements, including prices, costs, delivery, and specifications with buyers and managers. Handle objections effectively to achieve sales closure.
• Gather market and customer information to inform sales strategies and negotiations. Advise customers on upcoming product developments and special promotions.
• Record sales and order information, ensuring accurate and timely entry into the sales system.
• Regularly review sales performance to meet or exceed set targets. Maintain a thorough understanding of customer businesses and requirements.
• Provide accurate and rapid cost calculations to customers, ensuring competitive pricing and profitability.
• Ensure that the client database is up-to-date and accurately reflects current and potential customer information.
• Prepare and maintain an up-to-date sales pipeline document detailing projects in progress and future opportunities.
• Perform any other tasks as assigned by management.

Qualifications and Skills

• Language Proficiency: Fluency in Arabic is mandatory.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook, and other relevant software.
• Sales Experience: Prior experience in sales or customer service roles is preferred.
• Communication Skills: Strong verbal and written communication skills in Arabic.
• Organizational Skills: Excellent organizational skills with a focus on attention to detail.
• Problem-Solving: Strong negotiation and objection-handling skills.
• Interpersonal Skills: Ability to build and maintain strong relationships with customers.