Sales Operations Specialist – Enquiries & Quotes

GF Corys Piping Systems LLC; Dubai Emirate; On-site; AED 67,000 - 100,000; Full time

Job summary

GF Corys Piping Systems LLC in Dubai is seeking a detail-oriented Sales Operations Executive to manage customer enquiries via email, phone or fax, route them to the right team, and maintain accurate CRM records.

You will prepare quotations, verify prices and delivery details in ERP systems, process orders, and coordinate with Supply Chain and Finance to keep timelines and data error-free.

Qualifications

• Graduate with 2 years of experience in sales and/or customer service.
• Knowledge of sales operations, workflows, and processes.
• Knowledge of CRM ERP would be an advantage.

Responsibilities

• Receive and clarify customer enquiries via email, phone or fax.
• Route enquiries to the appropriate sales team member or supervisor.
• Register customer enquiries into Salesforce.
• Prepare quotation revisions in ERP/Salesforce; verify price, BOQ, quantity and delivery.
• Escalate discounts and resolve discrepancies with customers and channel executives.
• Ensure sales orders capture delivery location and contact details.
• Process orders in the system and coordinate with delivery, supply chain and finance.
• Maintain confidentiality and adhere to company policies.

Skills

Communication skills

Customer service

Education

Bachelor's degree or equivalent

Tools

CRM/ERP systems

Job description

GF Corys Piping Systems LLC in Dubai is seeking a detail-oriented Sales Operations Executive to manage customer enquiries via email, phone or fax, route them to the right team, and maintain accurate CRM records.

You will prepare quotations, verify prices and delivery details in ERP systems, process orders, and coordinate with Supply Chain and Finance to keep timelines and data error-free.