Sales & Operations Enablement Specialist

Al-Futtaim; Dubai; On-site; AED 134,000 - 268,000; Full time

Job summary

Al-Futtaim Automotive in Dubai seeks an Operations Executive to boost efficiency across administrative, system, and sales workflows. The role focuses on cross-functional coordination and ensuring system readiness to support seamless operations, reflecting strategic alignment with business objectives.

You will drive SAP/system enhancements, lead admin of sales operations, and coordinate the readiness of new locations.

Qualifications

• Bachelor's degree in Business Administration or Business Management.
• At least 5 years of experience in Administrative Operations Management.
• Knowledge of Human Resources Management and Finance is advantageous.
• Proven ability to coach teams and build cross-functional support across business units.

Responsibilities

• Support implementation and change management of SAP/system enhancements across functions, ensuring seamless integration and business continuity.
• Lead end-to-end administration of sales operations, including outbound vehicle delivery, trade-in management, and used car lifecycle tracking, ensuring compliance and operational efficiency.
• Coordinate the operational readiness of new locations, aligning cross-functional resources for system setup, infrastructure readiness, and vendor enablement.
• Oversee centralized PO management and vendor engagement to support smooth day-to-day operations across all business units and locations.
• Manage multi-brand operational performance, ensuring optimized inventory flow, used car procurement and pricing governance, fleet utilization, and Charger business operations.
• Ensure 100% systems readiness before go-live, achieving on-time vendor onboarding and PO setup.
• Achieve 95%+ SLA adherence on operational transactions, zero errors in vehicle processing, and positive stakeholder feedback.
• Track cost efficiency against budgets, ensuring operational delays due to vendor issues are less than 2%.

Skills

Communication

Problem solving

Coordination

Relationship building

Education

Bachelor's degree in Business Administration or Business Management

Job description

Al-Futtaim Automotive in Dubai seeks an Operations Executive to boost efficiency across administrative, system, and sales workflows. The role focuses on cross-functional coordination and ensuring system readiness to support seamless operations, reflecting strategic alignment with business objectives.

You will drive SAP/system enhancements, lead admin of sales operations, and coordinate the readiness of new locations.