Automotive Sales Operations Lead

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Al-Futtaim Automotive in Dubai seeks UAE National Sales Coordinator to manage administrative, system, and sales operations across multiple brands, ensuring cross-functional coordination and system readiness for seamless business continuity.

You will oversee SAP/system enhancements, end-to-end sales ops, new location readiness, vendor onboarding, and strive for 95% SLA adherence and zero errors in vehicle processing.

Qualifications

• Bachelor's degree in Business Administration or Business Management.
• At least 5 years of experience in Administrative Operations Management practices and procedures.
• Knowledge of Human Resources Management and Finance is advantageous.
• Proven ability to coach teams and build cross-functional support across business units.

Responsibilities

• Support implementation and change management of SAP/system enhancements across functions, ensuring seamless integration and business continuity.
• Lead end-to-end administration of sales operations, including outbound vehicle delivery, trade-in management, and used car lifecycle tracking, ensuring compliance and operational efficiency.
• Coordinate the operational readiness of new locations, aligning cross-functional resources for system setup, infrastructure readiness, and vendor enablement.
• Oversee centralized PO management and vendor engagement to support smooth day-to-day operations across all business units and locations.
• Manage multi-brand operational performance, ensuring optimized inventory flow, used car procurement and pricing governance, fleet utilization, and Charger business operations.
• Ensure 100% systems readiness before go-live, achieving on-time vendor onboarding and PO setup.
• Achieve 95%+ SLA adherence on operational transactions, zero errors in vehicle processing, and positive stakeholder feedback.
• Track cost efficiency against budgets, ensuring operational delays due to vendor issues are less than 2%.

Skills

Communication

Problem-solving

Customer relationships

Initiative

Education

Bachelor's degree in Business Administration or Business Management

Tools

SAP

Job description

Al-Futtaim Automotive in Dubai seeks UAE National Sales Coordinator to manage administrative, system, and sales operations across multiple brands, ensuring cross-functional coordination and system readiness for seamless business continuity.

You will oversee SAP/system enhancements, end-to-end sales ops, new location readiness, vendor onboarding, and strive for 95% SLA adherence and zero errors in vehicle processing.