Sales Manager

Concentrix; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Concentrix in Dubai, United Arab Emirates, seeks an experienced Sales Manager to accelerate new business growth across the UAE by positioning our portfolio of consulting, customer experience, technology, digital transformation and managed services solutions.

You will identify and develop opportunities, establish senior client relationships, build a strong sales pipeline and convert opportunities into sustainable revenue.

Responsibilities

• Identify, qualify and develop new business opportunities across the UAE.
• Build and maintain a strong pipeline of enterprise opportunities.
• Develop new customer relationships while identifying growth opportunities within existing accounts.
• Manage the end-to-end sales cycle, from prospecting and qualification through solution development, proposal, commercial negotiation and contract signature.
• Achieve agreed bookings, revenue and profitability targets.
• Develop account and pursuit strategies for priority clients and sectors.

Skills

Sales leadership

Account management

New business development

CRM

Tools

CRM software

Job description

Job Title: Sales Manager Job Description

We are seeking an experienced and commercially driven Sales Manager to accelerate new business growth across the UAE by positioning our portfolio of consulting, customer experience, technology, digital transformation and managed services solutions.

The successful candidate will identify and develop new opportunities, establish senior client relationships, build a strong sales pipeline and convert opportunities into sustainable revenue growth. Previous exposure to Field Service or Field Workforce solutions and operations would be an advantage, whether gained through sales, business development, account management, consulting or operational roles. Arabic language capability would also be a strong advantage, particularly given the role’s focus on developing relationships across the UAE market.

Business Development & Sales

• Identify, qualify and develop new business opportunities across the UAE.
• Build and maintain a strong pipeline of enterprise opportunities.
• Develop new customer relationships while identifying growth opportunities within existing accounts.
• Manage the end-to-end sales cycle, from prospecting and qualification through solution development, proposal, commercial negotiation and contract signature.
• Achieve agreed bookings, revenue and profitability targets.
• Develop account and pursuit strategies for priority clients and sectors.

Solution Selling Position and sell a broad portfolio of solutions, including:

• Business and technology consulting
• Customer Experience (CX) transformation
• CRM solutions
• CCaaS and Contact Centre technology platforms
• AI, automation and analytics
• Digital transformation
• Managed services
• Customer service and contact centre operations
• Business process services
• Field Service and Field Workforce solutions

Understand client business challenges and translate them into relevant consulting, technology and managed service propositions.

Bring together the appropriate solution, consulting, technology, operational and commercial capabilities to develop compelling propositions.

Client & Stakeholder Management

• Build trusted relationships with senior business and technology stakeholders, including C-level executives.
• Engage decision-makers across business, operations, technology, digital transformation, procurement and customer experience functions.
• Develop a strong understanding of client priorities and identify opportunities for cross-selling and expansion.

Proposals & Commercial Management

• Lead and coordinate responses to RFPs, RFIs and other client opportunities.
• Work with solution architects, consultants, technology specialists, operations and commercial teams to develop competitive solutions.
• Lead or support client presentations, workshops, commercial negotiations and contracting.

Location

ARE Dubai - Property# BCB2 515, Dubai CommerCity

Language Requirements

Time Type: Full time2026-12-31

Mission

Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future.

We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.