Sales Manager

XOOM Transglobal Logistics L.L.C.; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

XOOM Transglobal Logistics L.L.C. in Dubai, UAE, is seeking a senior sales leader to drive the commercial strategy and convert it into a disciplined pipeline for profitable customer acquisition.

The role strengthens sales governance, account retention and cross-functional coordination across Commercial, Customer Service and Operations. You will own pipeline governance, forecast accuracy and next actions, while guiding a team of Business Development and Inside Sales professionals.

Qualifications

• 7–10 years in UAE/GCC B2B logistics sales.
• 3+ years leading a sales team.
• Proven ability to sell express, freight, warehousing, e-commerce and last-mile solutions.

Responsibilities

• Translate revenue and gross-profit objectives into sector, territory, product and account plans.
• Lead, coach and review Business Development and Customer Service/Inside Sales performance.
• Own pipeline governance, opportunity stages, next actions, forecast accuracy and lost-reason analysis.
• Set prospecting cadence, meeting standards, quotation follow-up and key-account development plans.
• Coordinate solution design, operational feasibility, rate inputs and implementation plans with the Operations Manager.
• Review quotations and proposals within delegated margin, credit and contractual controls.
• Lead customer business reviews, retention plans and cross-selling initiatives.
• Maintain market intelligence on competitors, trade lanes, vertical needs and product gaps.
• Report weekly pipeline and monthly sales performance to General Manager.

Skills

B2B logistics sales

sales leadership

consultative selling

CRM leadership

Tools

CRM systems

Job description

Dubai Investment Park 1 (DIP 1), Dubai, UAE Closing Date: 31 October 2026 Reports to: General Manager

Role Overview

Lead xtgls commercial team by converting the strategy into a disciplined pipeline, profitable customer acquisition and reliable forecasting. The role will strengthen sales governance, account retention and coordination between Commercial, Customer Service and Operations.

Key Responsibilities

• Translate revenue and gross-profit objectives into sector, territory, product and account plans.
• Lead, coach and review Business Development and Customer Service/Inside Sales performance.
• Own pipeline governance, opportunity stages, next actions, forecast accuracy and lost-reason analysis.
• Set prospecting cadence, meeting standards, quotation follow-up and key-account development plans.
• Coordinate solution design, operational feasibility, rate inputs and implementation plans with the Operations Manager.
• Review quotations and proposals within delegated margin, credit and contractual controls.
• Ensure every won account is handed over with approved rates, SOP, contacts, forecast, credit status and system requirements.
• Lead customer business reviews, retention plans, cross-selling and recovery of at-risk accounts.
• Maintain market intelligence on competitors, trade lanes, vertical needs and product gaps.
• Report weekly pipeline, monthly sales performance and corrective actions to the General Manager.

Requirements & Qualifications

• 7-10 years in UAE or GCC B2B logistics sales, including at least 3 years leading a sales team.
• Demonstrated ability to sell integrated express, freight, warehousing, e-commerce and last-mile solutions.
• Strong commercial judgement across pricing, margin, credit, contracts, forecasting and account planning.
• Credible customer network, consultative-selling capability and disciplined CRM leadership.
• Able to work closely with Operations without making unsupported customer commitments.

Ready to Shape Global Logistics?

Join our logistics operations hub at Dubai Investment Park 1 (DIP 1), UAE.