Sales Experience Agent

Kavak.com; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

KAVAK in the UAE seeks a dynamic sales professional to manage visit inquiries, qualify leads, and recommend suitable vehicles. You will drive monthly targets and support showroom performance.

You will present vehicles, arrange test drives, negotiate prices, and maintain accurate customer profiles while following up promptly. Opportunity to upsell finance, insurance, and ancillary products is included.

Qualifications

• 2-3 years of sales experience, preferably automotive.
• Good understanding of the UAE automotive market and customer expectations.
• Ability to work towards monthly sales targets in a competitive environment.
• Customer-oriented mindset with a proactive approach to sales and follow-ups.

Responsibilities

• Handle visit appointment clients inquiry, understand requirements, qualify & recommend suitable vehicle.
• Achieve assigned monthly sales targets and contribute towards the showroom's overall business objectives.
• Follow up with potential customers regularly and convert enquiries into successful sales.
• Conduct vehicle presentations, explain features & specifications, arrange test drives, and handle price negotiations.
• Maintain accurate customer profiles, update the OMS system, and ensure timely follow-ups.
• Identify opportunities for additional revenue through finance, insurance, warranties, Service Contract and other ancillary products.
• Coordinate with internal departments to ensure smooth documentation, vehicle delivery, and customer satisfaction.

Skills

Sales experience

UAE market knowledge

Target driven

Customer oriented

English language

Tools

CRM/OMS software

Job description

Job Description:

Who WE are?

KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.

But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.

Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.

Wanna join us on this exciting ride?

Job Description

Key Responsibilities:

• Handle visit appointment clients inquiry, understand requirements, qualify & recommend suitable vehicle.
• Achieve assigned monthly sales targets and contribute towards the showroom's overall business objectives.
• Follow up with potential customers regularly and convert enquiries into successful sales.
• Conduct vehicle presentations, explain features & specifications, arrange test drives, and handle price negotiations.
• Maintain accurate customer profiles, update the OMS system, and ensure timely follow-ups.
• Identify opportunities for additional revenue through finance, insurance, warranties, Service Contract and other ancillary products.
• Coordinate with internal departments to ensure smooth documentation, vehicle delivery, and customer satisfaction.

Requirements

Skills and Qualifications:

• Minimum 2-3 years of sales experience, preferably within the automotive industry.
• Good understanding of the UAE automotive market and customer expectations.
• Ability to work towards monthly sales targets in a competitive environment.
• Customer-oriented mindset with a proactive approach to sales and follow-ups.
• Basic working knowledge of MS Office (Word, Excel, and PowerPoint) and the ability to work with CRM/OMS systems.
• Good command of English; additional languages will be an advantage.

Nice to have:

• Previous experience in used-car sales or a multi-brand automotive dealership.
• Knowledge of vehicle specifications, features, and market pricing.
• Experience in selling automotive finance, insurance, warranties, and other ancillary products.
• Existing customer network within the UAE automotive market.
• Arabic/French language skills will be an added advantage.

Do you want to be part of this story?