Position Overview
The Sales Executive will focus on achieving and exceeding allocated sales targets while ensuring maximum customer satisfaction. The ideal candidate will manage a blend of products and services, maintain pricing margins, and develop major key accounts within the UAE region. This role requires updating market knowledge, monitoring competitor activities, and utilizing a technical background in automotive or agricultural machinery spare parts to deliver exceptional pre- and post-sales support.
Key Responsibilities
- Sales Target Achievement: Meet and exceed allocated sales targets through ethical sales methods, proactive business development, and strategic territory management.
- Account Management: Develop and maintain existing and new customer relationships, managing major key accounts in coordination with the Sales Manager.
- Enquiry Management: Respond to and follow up on sales enquiries promptly via website, post, telephone, and personal visits.
- Product & Pricing Strategy: Manage product/service mix, pricing, and margins according to agreed company terms.
- Market Intelligence: Monitor, analyze, and report on market trends, competitor activities, and customer surveys to provide actionable feedback to management.
- Cross-Functional Collaboration: Liaison with internal order-processing staff to optimize quality of service and drive business growth from pre-sales to post-sales phases.
- Technical Support: Utilize technical expertise to troubleshoot warranty issues within the territory and train customers on technical aspects of the product range as required.
- Continuous Improvement: Constantly update knowledge regarding product range, design, technical developments, automotive industry trends, and customer handling techniques.
Candidate Profile
Education & Qualifications
- Bachelor's Degree or equivalent in Marketing, Business Development, or a related field.
Experience Requirements
- Total Experience: 3 to 5 years of relevant sales experience.
- Industry Focus: Specific experience dealing with diesel engines, automotive spare parts, or agricultural tractor spare parts.
- Regional Experience: UAE freshers with relevant domain experience are welcome, or candidates with 2-3 years of regional automotive spare parts experience.
Technical & Professional Skills
- Domain Knowledge: Deep understanding of automotive/tractor spare parts design, applications, and product specifications.
- IT Literacy: Excellent computer skills, specifically in MS Office and Advanced Excel.
- Communication: Flawless professional correspondence via email.
- Core Competencies: Strong analytical, organizational, problem-solving, and decision-making skills.