Sales Executive - Modern Trade Accounts Job Snapshot - Role: Sales Executive - Location: Dubai, United Arab Emirates - Industry: Consumer Goods - Function: Account Management-Commissioned - Experience: Not specified - Job Type: Full Time - Work Arrangement: On-site
GMG is seeking a Sales Executive to join its Everyday Goods division in Dubai, United Arab Emirates. The role is responsible for managing modern trade accounts, achieving sales targets, identifying new business opportunities, and maintaining strong customer relationships within the consumer goods market. Reporting to the Sales Supervisor, the Sales Executive will manage assigned house accounts, conduct regular client visits, promote GMG 's products, and support customers throughout the sales and ordering process. The position also involves coordinating with marketing and logistics teams, monitoring sales performance, processing customer orders through the CRM system, and resolving client concerns to maintain customer satisfaction and loyalty.
Job Details
- Country: United Arab Emirates
- City: Dubai
- Industry: Consumer Goods
- Function: Account Management-Commissioned
- Salary: Not disclosed
- Gender: No Preference
- Candidate Nationality: Not specified
- Job Type: Full Time
- Work Arrangement: On-site
Key Responsibilities
- Modern Trade Account Management - Manage a portfolio of assigned modern trade accounts within GMG 's Everyday Goods division.
- Build and maintain strong professional relationships with existing clients.
- Conduct regular client visits to understand customer needs and support account development.
- Provide customers with accurate information about GMG 's product offerings.
- Respond to client inquiries and assist customers with placing orders.
- Maintain regular communication with assigned house accounts to support long-term business relationships.
Sales Growth and Business Development
- Work towards achieving assigned sales targets and business objectives.
- Identify new business opportunities within existing and potential customer accounts.
- Promote GMG 's products to increase sales and strengthen customer engagement.
- Monitor customer purchasing trends and identify opportunities for account growth.
- Adjust sales activities based on performance results and customer requirements.
- Contribute to the Everyday Goods division 's business expansion objectives.
Marketing and Promotional Activities
- Collaborate with the marketing team to implement promotional activities.
- Communicate relevant product promotions and offers to customers.
- Support the development of tailored solutions that meet client requirements.
- Gather customer responses to promotional initiatives.
- Coordinate with internal teams to ensure effective execution of sales and marketing activities.
Sales Performance Monitoring
- Monitor sales performance against assigned targets.
- Review relevant sales metrics and identify performance trends.
- Analyze customer account activity to identify opportunities for improvement.
- Adjust sales approaches based on market conditions and performance results.
- Share sales updates and relevant observations with the Sales Supervisor.
- Support sales planning through accurate reporting and customer information.
CRM and Order Management
- Process customer orders accurately using the CRM system.
- Maintain updated customer account and order information.
- Record relevant sales activities and client interactions.
- Coordinate with the logistics team to support timely deliveries.
- Follow up on order requirements and communicate relevant updates to customers.
- Help resolve order-related concerns through coordination with internal departments.
Customer Service and Relationship Development
- Address client inquiries and concerns in a professional and timely manner.
- Coordinate with relevant teams to resolve customer issues.
- Maintain high standards of customer service throughout the sales process.
- Follow up with clients to ensure their concerns have been addressed.
- Support customer satisfaction, loyalty, and long-term account retention.
Market Intelligence and Product Knowledge
- Gather market insights and customer feedback during regular client interactions.
- Share relevant market information with the Sales Supervisor.
- Provide customer feedback that may support product development and sales strategies.
- Participate in regular training sessions to stay informed about GMG 's product portfolio.
- Maintain awareness of market trends and changing customer requirements.
- Apply updated product knowledge to provide effective sales support.
Qualifications and Experience
- The employer has not specified a minimum academic qualification.
- The employer has not specified a minimum number of years of professional experience.
- The position involves modern trade account management, sales development, customer relationship management, and CRM-based order processing.
Key Skills and Competencies
- Modern trade account management.
- Sales target monitoring and achievement.
- Customer relationship development.
- Business opportunity identification.
- Product promotion and client engagement.
- Sales performance analysis.
- CRM system usage and order processing.
- Marketing and promotional coordination.
- Logistics and delivery follow-up.
- Customer service and issue resolution.
- Market intelligence gathering.
- Strong communication and interpersonal skills.
- Ability to coordinate with sales, marketing, and logistics teams.
- Organizational skills and attention to detail.
- Ability to manage multiple customer accounts and sales priorities.
About GMG
GMG is a global well-being company engaged in the retail, distribution, and manufacturing of leading international and home-grown brands across sports, everyday goods, health and beauty, properties, and logistics. Under the ownership and management of the Baker family for more than 45 years, GMG has established partnerships with internationally recognized brands in the well‑being sector. Operating across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. Its portfolio includes home‑grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, and Klassic, alongside international brands including Nike, Columbia, Converse, Timberland, Vans, Mama Sita 's, and McCain. Through its Everyday Goods division, GMG focuses on consumer goods distribution, customer relationships, sales growth, and delivering quality service across its markets.