Sales Executive - Pharmacy Channel

GMG Gulf; Dubai; Sur place; AED 60 000 - 120 000; Plein temps

Résumé du poste

GMG Gulf is seeking a Sales Executive to manage and grow the pharmacy channel in Dubai, United Arab Emirates. You will drive distribution, visibility and sell-out across pharmacy outlets, visiting stores regularly and developing new accounts.

You will promote GMG's product portfolio, coordinate orders and payments, monitor stock, and collaborate with internal teams to ensure seamless execution and strong customer relationships.

Responsabilités

• Territory management and sales performance: manage and develop the assigned geographic territory through regular pharmacy visits.
• Achieve monthly sales targets, distribution objectives, and customer coverage KPIs.
• Maintain consistent engagement with existing pharmacy accounts.
• Monitor territory performance and identify opportunities to increase sales.
• Ensure effective execution of sales activities in accordance with company strategy.
• Support business growth and stronger market penetration within the pharmacy channel.
• Pharmacy account development: identify and develop new business opportunities within the region.
• Open new pharmacy accounts to expand the customer base.
• Build and maintain professional relationships with pharmacists and pharmacy customers.
• Understand customer requirements and recommend relevant products from GMG's portfolio.
• Maintain regular communication with pharmacy accounts to support long-term relationships.
• Address customer concerns proactively and coordinate solutions with relevant internal teams.
• Product promotion and brand visibility: promote GMG's product portfolio to pharmacists and customers.
• Explain product features, benefits, SKUs, and new launches.
• Support product awareness and encourage sell-out performance at pharmacy outlets.
• Ensure products are displayed per brand guidelines and monitor shelf presence and share of shelf.
• Identify opportunities to improve in-store execution and brand awareness.
• Recommend initiatives to strengthen product positioning within the pharmacy channel.
• Distribution and inventory monitoring: monitor product availability across outlets.
• Check stock levels to identify out-of-stock situations.
• Coordinate replenishment requirements to maintain product availability.
• Support distribution expansion and effective product coverage.
• Work with relevant teams to address stock availability and delivery concerns.
• Help maximize shelf presence and support consistent product sell-out.
• Sales orders and delivery coordination: generate customer orders accurately and within timelines.
• Coordinate with supply chain and logistics to support order fulfilment.
• Follow up on orders and delivery requirements.
• Provide delivery updates to customers and resolve order-related issues.
• Maintain high service standards through sales and logistics coordination.
• Receivables and payment collection: follow up on outstanding receivables and coordinate with finance.
• Maintain SOA reconciliation and records of collection activities.
• Follow company policies regarding customer payments.
• Escalate unresolved payment issues through internal channels.
• Market intelligence and competitor monitoring: monitor competitor activities in the territory.
• Track market pricing, promotions and product developments.
• Gather customer feedback and market trends.
• Share intelligence and recommendations with internal stakeholders.
• Propose initiatives to accelerate sell-out and strengthen GMG's market position.
• Sales reporting and documentation: maintain daily customer call reports and update trackers.
• Maintain investment records and customer documentation.
• Record sales activities and updates in company systems.
• Monitor progress against sales, distribution, and coverage objectives.
• Provide updates to internal stakeholders.
• Ensure documentation is accurate and current.
• Customer relationship management: maintain strong relationships with existing and new accounts.
• Engage regularly to understand business needs and provide product information and sales support.
• Respond to inquiries promptly and coordinate with internal teams to resolve issues.
• Support satisfaction and loyalty through reliable communication and service.
• Strengthen long-term relationships contributing to territory growth.

Description du poste

Sales Executive - Pharmacy Channel Job Snapshot - Role: Sales Executive - Pharmacy Channel - Location: Dubai, United Arab Emirates - Industry: Consumer Goods - Function: Field Sales - Experience: Not specified - Job Type: Full Time - Work Arrangement: On-site Position Overview GMG is looking for a Sales Executive to manage and develop an assigned territory within the pharmacy channel in Dubai, United Arab Emirates. The role focuses on achieving sales targets, expanding product distribution, strengthening customer relationships, and improving the visibility and availability of GMG 's brands across pharmacy outlets. The Sales Executive will conduct regular pharmacy visits, develop new customer accounts, promote the company 's product portfolio, and ensure effective execution of in-store sales activities. The position also involves monitoring stock availability, coordinating orders and deliveries, following up on customer payments, and gathering market intelligence. The successful candidate will contribute to business growth by maintaining strong relationships with pharmacists and pharmacy customers, identifying new sales opportunities, and supporting consistent sell-out performance across the assigned territory.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Consumer Goods - Function: Field Sales - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

• Territory Management and Sales Performance - Manage and develop the assigned geographic territory through regular pharmacy visits.
• Achieve monthly sales targets, distribution objectives, and customer coverage KPIs.
• Maintain consistent engagement with existing pharmacy accounts.
• Monitor territory performance and identify opportunities to increase sales.
• Ensure effective execution of sales activities in accordance with company strategy.
• Support business growth and stronger market penetration within the pharmacy channel.
• Pharmacy Account Development - Identify and develop new business opportunities within the assigned region.
• Open new pharmacy accounts to expand the customer base.
• Build and maintain professional relationships with pharmacists and pharmacy customers.
• Understand customer requirements and recommend relevant products from the company 's portfolio.
• Maintain regular communication with pharmacy accounts to support long-term business relationships.
• Address customer concerns proactively and coordinate solutions with relevant internal teams.
• Product Promotion and Brand Visibility - Promote GMG 's product portfolio to pharmacists and customers.
• Explain product features, benefits, available SKUs, and new product launches.
• Support product awareness and encourage sell-out performance at pharmacy outlets.
• Ensure products are displayed in accordance with applicable brand guidelines.
• Monitor product visibility, shelf presence, and share of shelf.
• Identify opportunities to improve in-store execution and brand awareness.
• Recommend initiatives that strengthen product positioning within the pharmacy channel.
• Distribution and Inventory Monitoring - Monitor product availability across assigned pharmacy outlets.
• Check stock levels to identify potential out-of-stock situations.
• Coordinate replenishment requirements to maintain product availability.
• Support distribution expansion and effective product coverage.
• Work with relevant teams to address stock availability and delivery concerns.
• Help maximize shelf presence and support consistent product sell-out.
• Sales Orders and Delivery Coordination - Generate customer orders accurately and within required timelines.
• Coordinate with supply chain and logistics teams to support smooth order fulfilment.
• Follow up on customer orders and delivery requirements.
• Communicate relevant delivery updates to pharmacy customers.
• Identify order-related issues and coordinate timely resolution.
• Maintain high service standards through effective sales and logistics coordination.
• Receivables and Payment Collection - Follow up on outstanding customer receivables and payment collections.
• Coordinate with the finance team regarding customer payment status.
• Support customer Statement of Account (SOA) reconciliation.
• Maintain accurate records of collection-related activities.
• Follow company policies and procedures relating to customer payments.
• Escalate unresolved payment or account reconciliation issues through the appropriate internal channels.
• Market Intelligence and Competitor Monitoring - Monitor competitor activities within the assigned pharmacy territory.
• Track relevant market pricing, promotional activities, and product developments.
• Gather customer feedback and information about market trends.
• Identify opportunities to improve sales performance and market penetration.
• Share market intelligence and actionable recommendations with internal stakeholders.
• Propose initiatives to accelerate product sell-out and strengthen the company 's market position.
• Sales Reporting and Documentation - Maintain accurate daily customer call reports.
• Update sales trackers and relevant performance records.
• Maintain investment records and customer documentation.
• Record sales activities and account updates using company systems and tools.
• Monitor progress against sales, distribution, and coverage objectives.
• Provide relevant updates to internal stakeholders.
• Ensure sales documentation remains accurate, organized, and current.
• Customer Relationship Management - Maintain strong relationships with existing and newly acquired pharmacy accounts.
• Engage regularly with customers to understand their business requirements.
• Provide professional product information and sales support.
• Respond promptly to customer inquiries and concerns.
• Coordinate with internal departments to resolve customer issues.
• Support customer satisfaction and loyalty through reliable communication and service.
• Strengthen long-term business relationships that contribute to sustainable territory growth.

Qualifications and Experience

• The employer has not specified a minimum academic qualification.
• The employer has not specified a minimum number of years of professional experience.
• The role requires the ability to manage pharmacy accounts and develop an assigned sales territory.
• Responsibilities include sales target achievement, distribution development, product promotion, and customer relationship management.
• The position involves coordinating sales orders, payment collections, stock availability, and customer account documentation.

Key Skills and Competencies

• Territory sales management and customer coverage planning.
• Pharmacy channel sales and account development.
• New customer acquisition and business opportunity identification.
• Sales target and KPI monitoring.
• Product promotion and pharmacy customer engagement.
• In-store merchandising and brand visibility management.
• Product distribution and stock availability monitoring.
• Sales order generation and delivery coordination.
• Customer receivables follow-up and SOA reconciliation.
• Competitor analysis and market intelligence gathering.
• Sales reporting and customer documentation.
• Strong communication and relationship-building skills.
• Customer service and proactive issue resolution.
• Ability to coordinate effectively with finance, logistics, supply chain, and other internal stakeholders.
• Organized approach to daily sales activities and follow-up requirements.

About GMG

GMG is a global well-being company engaged in the retail, distribution, and manufacturing of leading international and home-grown brands across sports, everyday goods, health and beauty, properties, and logistics. Under the ownership and management of the Baker family for more than 45 years, GMG has developed partnerships with some of the world 's most recognized brands in the well-being sector. Operating across the Middle East, North Africa, and Asia, the company has introduced more than 120 brands across 12 countries. Its portfolio includes home-grown brands such as Sun and Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, and Klassic, alongside international brands including Nike, Columbia, Converse, Timberland, Vans, Mama Sita 's, and McCain.