Overview
Sales Executive - Luxury Furniture in Dubai, United Arab Emirates is a Retail sales role focused on driving business growth, managing customer relationships, securing new and repeat sales, and supporting sales operations within the furniture retail or luxury retail sector. The position is ideal for a highly presentable sales professional with proven experience in customer acquisition, account development, sales forecasting, order coordination, and premium client service.
Key Responsibilities
- Follow the sales forecast and strategic sales plan to support Business Unit profitability, growth, and operational efficiency.
- Provide sales forecasts and keep brand or category teams informed about required actions and market demand.
- Manage daily sales operations, including customer follow-ups, prospective client checks, negotiations, and sales package preparation.
- Visit customers regularly to take orders, confirm delivery requirements, check stock levels, and strengthen business relationships.
- Record enquiry progress and prepare regular reports on business sources, enquiry conversion rates, sales trends, and predicted future sales.
- Promote the business to new and existing clients through networking, corporate events, referrals, email outreach, and relationship building.
- Secure new business and repeat sales by identifying customer needs and presenting suitable furniture or luxury retail solutions.
- Advise customers on upcoming product developments, new collections, and special promotions.
- Develop a database of qualified leads through referrals, networking, email communication, and market research.
- Identify and develop new customer accounts to increase sales and expand the customer base.
- Prepare sales-related documents and support contracting activities such as purchase agreements and commercial contracts.
- Coordinate with the Legal department when required for contract preparation, purchase agreements, and related documentation.
- Maintain and file all sales documents while ensuring compliance with organizational and regulatory standards.
- Respond to customer queries, provide clarifications, share requested information, and follow up professionally.
- Prepare accurate and timely sales forecasts, sales summaries, and performance reports on a regular basis.
- Review sales performance and highlight inefficiencies, risks, or opportunities for improvement.
- Evaluate customers and support background checks to ensure they meet Business Unit guidelines.
- Coordinate logistics related to sales orders, deliveries, and customer requirements.
- Ensure timely collection of receivables from clients when applicable.
- Work flexibly across shifts and different locations within Dubai as required.
- Perform additional responsibilities and sales support tasks assigned by management.
Ideal Profile
- Minimum 3 years of proven sales experience in the furniture retail industry or luxury retail sector.
- Strong background in client-facing sales, business development, customer relationship management, and sales reporting.
- Experience selling premium, luxury, lifestyle, furniture, home, or retail products is preferred.
- Ability to build qualified leads, convert enquiries, negotiate sales packages, and secure repeat business.
- Strong customer service skills with the ability to provide product guidance, answer questions, and manage expectations.
- Good understanding of sales forecasting, enquiry tracking, client documentation, and sales performance reporting.
- Comfortable preparing sales documents, coordinating purchase agreements, and working with internal departments.
- Ability to coordinate with logistics teams to ensure delivery arrangements and order requirements are properly managed.
- Highly presentable with a professional personality suitable for premium retail and corporate client interaction.
- Good communication, negotiation, networking, and interpersonal skills.
- Flexible to work different shifts and across various locations within Dubai.
- Organized, target-driven, commercially aware, and able to work in a fast-paced Retail environment.
Skills Set
- Furniture retail sales
- Luxury retail sales
- Business development
- Customer relationship management
- Lead generation
- Sales forecasting
- Sales reporting
- Client visits
- Customer negotiation
- Account development
- Enquiry management
- Corporate networking
- Sales documentation
- Purchase agreements
- Contract coordination
- Product promotion
- Customer service
- Premium retail presentation
- Delivery coordination
- Receivables follow-up
- Sales conversion
- Market awareness
- Communication skills
- Negotiation skills
- Dubai retail sales
Why Join Us
This opportunity is well suited for a Sales Executive - Luxury Furniture professional who wants to grow within Dubai's premium retail and lifestyle sector. The role offers exposure to diverse teams, international brand environments, client relationship development, structured sales operations, and customer-focused business growth. Benefits include competitive pay, family visa support, family medical insurance, and yearly ticket benefits.
About the Company
GMG is a global well-being company operating across retail, distribution, manufacturing, sport, everyday goods, health and beauty, properties, logistics, food, and consumer sectors. Under the ownership and management of the Baker family for more than 45 years, GMG has become a trusted partner for leading international and home-grown brands across the Middle East, North Africa, and Asia. The company continues to grow through strong brand partnerships, premium customer experiences, and operational excellence across its expanding regional markets.