Location: Jebel Ali, Dubai, UAE
Industry: Freight Forwarding & Logistics
Employment Type: Full-time
Role Overview
We are looking for a proactive, target-driven Sales Executive to develop new business and grow client accounts for one of the freight forwarding and logistics services company. The role involves identifying potential customers, understanding their shipping requirements and providing suitable solutions in coordination with the operations team.
Key Responsibilities
- Identify and acquire new clients requiring freight forwarding, cargo consolidation and logistics services.
- Generate leads through market research, cold calls, networking, referrals and client visits.
- Promote import and export services, including LCL/FCL shipments, ship spares, break-bulk and Ro-Ro cargo handling.
- Understand customer requirements and coordinate with pricing and operations teams to prepare competitive quotations.
- Follow up on enquiries, negotiate commercial terms within approved limits and convert opportunities into confirmed business.
- Build strong relationships with existing clients and identify opportunities for repeat business.
- Coordinate client handovers to operations and support the resolution of service issues.
- Achieve agreed sales, revenue and gross profit targets.
- Support payment follow-ups in coordination with the accounts team.
- Maintain accurate records of leads, meetings, quotations and sales forecasts.
- Monitor competitor activity, market rates and customer needs.
Qualification & Experience
- Minimum 2 to 3 years of sales experience in freight forwarding or logistics in the UAE.
- Good understanding of import/export processes, shipping documentation, Incoterms (International Commercial Terms) and LCL/FCL services.
- Proven ability to generate leads, acquire customers and achieve sales targets.
- Strong communication, negotiation and relationship-building skills.
- Ability to work independently and coordinate effectively with internal teams.
- Proficiency in MS Office and CRM systems.
- Bachelor’s degree or diploma in business, logistics or a related discipline preferred.
- Valid UAE driving license is mandatory.