Sales Engineer - Maintenance Contracts - Fire Fighting Systems in Sharjah, UAE

NAFFCO Careers; Sharjah; On-site; AED 180,000 - 240,000; Full time

Job summary

NAFFCO Careers in Sharjah, UAE, seeks an experienced Sales Engineer to develop and manage maintenance contract opportunities for fire fighting systems. You will support customers and internal teams, translate requirements into maintenance plans, and help achieve service excellence.

You will coordinate with operations, prepare proposals, conduct site surveys, and build lasting client relationships while meeting sales targets and ensuring compliance with local codes.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Fire Protection or related discipline preferred.
• Minimum 3–5 years in sales or technical roles related to fire protection systems and maintenance contracts, UAE/GCC preferred.
• Proven track record in winning and managing service contracts; familiar with NFPA and local codes.

Responsibilities

• Develop and pursue maintenance contract opportunities for fire protection systems.
• Provide technical assessments and solution proposals during pre-sales, surveys and client presentations.
• Coordinate with operations, spare parts and site teams for timely maintenance and delivery.
• Maintain client relationships, negotiate terms and manage tender clarifications to secure contracts.
• Prepare commercial proposals, service scopes and contract documents with cross-functional teams.

Skills

Selling skills

Technical knowledge

Communication

Problem solving

Organization

Customer focus

Education

Bachelor's Degree in Mechanical Engineering, Fire Protection, or related

Tools

AutoCAD

CRM/ERP systems

Job description

We are seeking an experienced Sales Engineer - Maintenance Contracts - Fire Fighting Systems to join our team in Sharjah, UAE. The successful candidate will be responsible for developing and managing maintenance contract opportunities for fire fighting systems, providing technical support to customers and internal teams, and ensuring high levels of service delivery and client satisfaction. The role requires strong selling skills, solid technical knowledge of fire fighting systems, excellent communication, and a practical problem-solving approach.

Key Responsibilities

• Develop and pursue sales opportunities for maintenance contracts covering fire pumps, sprinkler systems, hydrants, hose reels, foam systems and associated equipment.
• Prepare commercial proposals, service scopes, quotations and contract documents in coordination with the commercial and technical teams.
• Provide technical assessments and solution proposals during pre-sales meetings, site surveys and client presentations; translate client requirements into viable maintenance plans.
• Maintain and grow relationships with clients, consultants and contractors; manage tender clarifications and negotiate terms to secure contracts.
• Support service delivery by coordinating with operations, spare parts, and site teams to ensure timely mobilisation, scheduled maintenance, emergency response and quality of work.
• Conduct technical inspections, identify defects and recommend remedial works; prepare detailed service reports and maintenance records.
• Ensure compliance with relevant standards and local authority requirements, and advise clients on regulatory and safety matters.
• Achieve sales targets and contribute to business development activities including price modelling, lifecycle cost analysis and value engineering for maintenance solutions.
• Provide clear handover documentation and technical briefings to operations for contract execution and continuous improvement.

Skills & Competencies

• Selling skills: Proven ability to sell service contracts and maintenance solutions, prepare commercial offers and manage client negotiations.
• Technical knowledge: Strong understanding of fire fighting systems (sprinklers, pumps, hydrants, foam systems, valves and alarms) and practical experience in inspection, testing and maintenance practices.
• Communication skills: Clear written and verbal communication for client-facing meetings, technical clarifications, reports and coordination across multidisciplinary teams.
• Problem solving: Practical, methodical approach to diagnosing system faults, developing cost-effective remedial plans and resolving site issues under time constraints.
• Strong organizational skills with the ability to manage multiple tenders, contracts and service calls while meeting deadlines.
• Customer-focused attitude with attention to detail and commitment to delivering high-quality service.

Requirements

• Bachelor's Degree or diploma in Mechanical Engineering, Fire Protection, or a related discipline preferred.
• Minimum 3-5 years' experience in sales or technical roles related to fire fighting systems and maintenance contracts, preferably within the UAE or GCC market.
• Demonstrable track record of winning and managing service contracts for fire protection systems.
• Familiarity with NFPA, UAE Fire and Life Safety Code and local authority requirements.
• Proficient with MS Office; experience with CRM/ERP systems and basic technical drawing review (AutoCAD) is an advantage.
• Valid UAE driving license and ability to travel to client sites across Sharjah and neighboring emirates.
• Excellent command of English; additional languages are desirable.