Sales Development Representative

Darwinbox; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Darwinbox is seeking an experienced Inside Sales SDR in Dubai to drive prospecting, qualification, and nurturing across the enterprise market. You will collaborate with Sales and Marketing to demo the product and build a strong pipeline using CRM tools.

The role requires 4–8 years in B2B SaaS, fluent Arabic, and exceptional communication skills to engage with prospects and overcome objections, with a data-driven approach to hit targets.

Qualifications

• 4–8 years in B2B SaaS inside sales.
• Arabic-speaking is a must.
• Excellent verbal and written communication.
• Strong target-driven mindset with resilience.
• Experience with CRM and sales tools.

Responsibilities

• Prospecting & Lead Generation: outbound prospecting to identify potential customers.
• Lead Qualification: research prospects and pain points.
• Lead Nurturing: engage leads across touchpoints to educate about Darwinbox.
• Value Demonstrations: coordinate product demos with sales.
• CRM Hygiene Management: maintain accurate lead and opportunity data.
• Deal Closure Push: collaborate to close deals.
• Metrics Tracking: monitor pipeline value and win rates.

Skills

Outbound prospecting

Cold calling

Email campaigns

Social selling

Lead qualification

CRM software

Arabic language

Communication

Tools

CRM systems

Sales engagement platforms

Job description

Darwinbox- one of Asia’s fastest Unicorns based out of DIFC, Dubai - is a mobile-first, AI-enabled cloud-based HR platform that partners with enterprises to unlock their HR potential. They automate an organization’s HR needs across the entire hire-to-retire employee lifecycle from Recruitment, Onboarding, Core transactions (Leave, attendance & Payroll) to engagement, Performance Management and People Analytics.

They support 1400+ global enterprises covering 4.5+million employees across 130+ countries (e.g., Expo City Dubai, Alliad, Emirates Leisure Retail, Wio, Alfardan exchange, Salam Air, SEEPCO, DP World, ALEC, Ghassan Aboud Group, ADX, Easa Saleh Al Gurg Group (ESAG) etc., ). With marquee investors including the likes of Microsoft, Salesforce, Sequoia, TCV- they are the only Asian origin vendor on Gartner’s Magic Quadrant and are rated the highest globally at 4.8/5 Gartner’s customer review platform- Peer Insights.

About The Role:

What’s Expected of You:

Prospecting & Lead Generation:

Conduct outbound prospecting activities such as cold calling, email campaigns, and social selling to identify and engage with potential customers.

Lead Qualification:

Conduct thorough research to gather information about prospects and understand their pain points.

Lead Nurturing:

Engage with leads through multiple touchpoints to educate them about Darwinbox’s value proposition and build relationships. Understand their challenges and needs to position Darwinbox as a solution.

Value Demonstrations:

Collaborate with sales to schedule product demos for qualified leads. Ensure a smooth handoff of leads to the sales team.

CRM Hygiene Management:

Enter accurate and up-to-date information about leads, activities, and interactions into the CRM. Track progress and update sales opportunities accordingly.

Deal Closure Push:

Partner with sales to navigate through the internal red-tape of the prospect and build multiple champions to bring the deal home.

Critical Performance Metrics:

• Monthly Metrics: Number of sales qualified opportunities
• Quarterly Metrics: Pipeline $$ value generated
• Half Yearly Metric: Number of customers won through SDR sourced pipeline
• Annual Metric: Revenue $$ value generated

Key Relationships You Will Build:

Sales

Partner with sales to hunt qualified opportunities, build pipeline, and close deals.

Marketing

Work closely with marketing to align efforts, share insights, and provide feedback on lead quality and conversion rates.

Continuously refine strategies and tactics based on feedback and market trends

Who Should Apply?

• 4 - 8 years in B2B SaaS in the inside sales function/SDR.
• Arabic Speaking is must.
• Excellent verbal and written communication skills to engage with prospects effectively. Ability to build rapport and establish long-term relationships with prospects.
• A passion for sales and a drive to exceed targets. Ability to handle rejection and persist in pursuing leads.
• Comfortable using sales software and tools, including CRM systems and sales engagement platforms. Ability to quickly learn and adapt to new technologies.
• Strong attention to detail and ability to multitask in a fast-paced environment. Excellent time management skills to prioritize tasks effectively.