Sales & Customer Service

Skatch inc.; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Supportive work environment

Represent Emirati brand

Job summary

Al Gahwa Al Arabiya is seeking a motivated Sales & Customer Service Representative to join our coffee shop team, exclusively for Female UAE Nationals who are passionate about customer service, sales, and creating exceptional guest experiences.

You will promote coffee products, handle inquiries, process orders and payments, and ensure a welcoming, high-quality guest experience while maintaining store standards.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and sales abilities.
• Positive attitude, professional appearance, and team-oriented mindset.
• Basic computer and cash handling skills.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Promote coffee products, beverages, and retail items to achieve sales targets.
• Handle customer inquiries, requests, and feedback effectively.
• Process orders and payments accurately.
• Maintain high standards of cleanliness and presentation within the coffee shop.
• Support daily store operations and ensure a positive customer experience.
• Build strong relationships with customers and encourage repeat business.
• Assist with product displays, promotions, and marketing activities.

Skills

Communication

Interpersonal skills

Customer service

Sales

Cash handling

Teamwork

Computer basics

POS system

Tools

Cash register / POS

Computer skills

Job description

Company: Al Gahwa Al Arabiya

Location: United Arab Emirates

Job Description

Al Gahwa Al Arabiya is seeking a motivated and customer-focused Sales & Customer Service Representative to join our coffee shop team. This opportunity is exclusively for Female UAE Nationals who are passionate about customer service, sales, and creating exceptional guest experiences.

Key Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Promote coffee products, beverages, and retail items to achieve sales targets.
• Handle customer inquiries, requests, and feedback effectively.
• Process orders and payments accurately.
• Maintain high standards of cleanliness and presentation within the coffee shop.
• Support daily store operations and ensure a positive customer experience.
• Build strong relationships with customers and encourage repeat business.
• Assist with product displays, promotions, and marketing activities.

Requirements

• UAE National (Emirati) – Female.
• Excellent communication and interpersonal skills.
• Strong customer service and sales abilities.
• Positive attitude, professional appearance, and team-oriented mindset.
• Basic computer and cash handling skills.
• Previous experience in retail, hospitality, coffee shops, or customer service is an advantage but not required.

Benefits

• Competitive salary and benefits package.
• Professional training and career development opportunities.
• Supportive and dynamic work environment.
• Opportunity to represent a growing Emirati coffee brand.