Sales Associate - Emirati Nationals

Rivoli Group; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

A leading retail company in Dubai is seeking a Sales Associate to deliver excellent customer service and meet sales targets. Responsibilities include advising customers on products, maintaining relationships, and ensuring a clean shopping environment. Candidates should have a diploma in business, 1-2 years of sales or customer service experience, and strong English skills. This role is essential for driving the brand's success and achieving long-term customer loyalty.

Qualifications

• 1-2 years of experience in Sales or Customer Service.
• Good English language skills required.
• Well groomed and confident demeanor.
• Well groomed, confident with good communication skills.
• Strong selling skills & customer orientation.

Responsibilities

• Provide superior customer service and understand customer needs.
• Advise customers on product ranges and achieve sales targets.
• Maintain customer relationships and implement CRM at store level.
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

Skills

Customer service

Sales techniques

Communication skills

Customer orientation

Selling skills

Customer orientation

Education

Diploma in business administration or related fields

Job description

Responsibilities

• Displaying enthusiasm andproviding superior customer service


• Understanding customer needs and queries about products, prices and services


• Advising customers on product ranges best suited to their needs


• Achieving the sales target and focus on increasing sales by using advanced sales techniques


• Focusing on up selling/cross selling


• Maintaining customer relationships in order to build long term brand loyalty


• Handling new launches, promotion of products and visual merchandising


• Ensuring stock replenishment at all times


• Maintaining general cleanliness, hygiene standards and visual displays


• Implementing CRM at the store level and providing relevant feedback


• Coordinating with customer care center for after sales service


• Generating daily sales report


• Following all company procedures in ordering, cash handling and other common practices

Profile

• Diploma holderin business administration, sales, customer service or any related fields


• 1-2 years of experience in Sales, Customer Service or a similar role


• Good English language skills (should be able to speak, read and write)


• Well groomed, confident, with good communication skills


• Strong selling skills & customer orientation