Sales Assistant - Retail Customer Experience - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 78,120 - 100,440; Full time

Benefits offered by this job

Training and career development programs

Competitive tax-free salary

Inclusive work culture

Job summary

AlFuttaim is seeking an enthusiastic Sales Assistant to join its retail team in Dubai. The role emphasizes exceptional in-store service, maintaining operational standards, and contributing to sales performance. Candidates should exhibit a customer-oriented mindset and represent the brand values of respect and excellence.

Ideal candidates will have 1-2 years of retail experience, strong communication skills, and the ability to work flexible shifts. The role offers a competitive salary and opportunities for career development.

Qualifications

• 1-2 years of retail sales experience in apparel, lifestyle, or department store environments.
• Excellent verbal communication and interpersonal skills.
• Customer-focused mindset with the ability to handle inquiries and resolve minor issues.
• Energetic, confident, and team-oriented personality.
• Willingness to work flexible shifts, including weekends and holidays.

Responsibilities

• Maintain store appearance, ensuring a clean, organized, and visually appealing environment.
• Greet customers warmly and assist them in locating products or learning about promotions.
• Deliver excellent customer service in the fitting rooms and provide styling or product suggestions.
• Operate the cash register efficiently and handle transactions accurately.
• Promote gift cards, loyalty programs, and add-on products.
• Assist with merchandise restocking, display setup, and product rotation.
• Capture customer information in the database to support marketing initiatives.
• Ensure adherence to operational procedures, including safety standards.
• Work collaboratively to achieve daily and monthly sales targets.
• Uphold service standards providing every customer with a positive experience.

Skills

Retail sales and customer engagement

Cash handling and POS operation

Store presentation and merchandising

Teamwork and collaboration

Communication and time management

Education

High school diploma or equivalent qualification

Job description

Position Overview

Al-Futtaim Retail is seeking an enthusiastic and customer-oriented Sales Assistant to join its team in Dubai. The role focuses on providing exceptional in-store service, maintaining visual and operational standards, and contributing to the store's overall sales performance. The ideal candidate will be energetic, approachable, and passionate about delivering an excellent shopping experience while representing the Al-Futtaim brand values of respect, excellence, collaboration, and integrity.

Job Details

Country: UAE
City: Dubai
Industry: Retail
Function: Retail-Counter Sales and Cashier
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Maintain store appearance, ensuring a clean, organized, and visually appealing environment.
• Greet customers warmly and assist them in locating products or learning about promotions.
• Deliver excellent customer service in the fitting rooms and provide styling or product suggestions.
• Operate the cash register efficiently, handle transactions accurately, and maintain cash wrap organization.
• Promote gift cards, loyalty programs, and add-on products to enhance customer purchases.
• Assist with merchandise restocking, display setup, and product rotation as per store guidelines.
• Capture customer information in the database to support marketing and retention initiatives.
• Ensure adherence to all company operational procedures, including loss prevention and safety standards.
• Work collaboratively with team members to achieve daily and monthly sales targets.
• Uphold Al-Futtaim's service standards by providing every customer with a positive, memorable experience.

Ideal Profile

• High school diploma or equivalent qualification.
• 1-2 years of retail sales experience in apparel, lifestyle, or department store environments.
• Excellent verbal communication and interpersonal skills.
• Customer-focused mindset with the ability to handle inquiries and resolve minor issues.
• Energetic, confident, and team-oriented personality.
• Willingness to work flexible shifts, including weekends and holidays.

Skills Set

• Retail sales and customer engagement
• Cash handling and POS operation
• Store presentation and merchandising
• Teamwork and collaboration
• Communication and time management

Why Join Us

• Opportunity to grow within one of the UAE's most established retail groups.
• Training and career development programs to enhance retail and customer service skills.
• Competitive, tax‑free salary and benefits package.
• Inclusive and collaborative work culture promoting respect, integrity, and excellence.
• Work in a dynamic retail environment representing globally admired brands.