Sales & Customer Service

Al Gahwa Al Arabiya; Abu Dhabi; On-site; AED 45,000 - 89,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional training and career dev.

Supportive work environment

Job summary

Al Gahwa Al Arabiya in Abu Dhabi seeks a customer-focused team member to welcome guests, promote products, and handle orders and payments with accuracy.

The role emphasizes friendly service, high store presentation, and active participation in promotions and daily operations to enhance the customer experience and drive repeat business.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and sales abilities.
• Positive attitude and team-oriented mindset.
• Basic computer and cash handling skills.

Responsibilities

• Welcome and assist customers in a friendly, professional manner.
• Promote coffee products, beverages and retail items to meet sales targets.
• Handle customer inquiries, requests and feedback effectively.
• Process orders and payments accurately.
• Maintain high standards of cleanliness and presentation.
• Support daily store operations and customer experience.
• Build relationships with customers and encourage repeat business.
• Assist with product displays, promotions and marketing activities.

Skills

Excellent communication

Interpersonal skills

Customer service

Sales abilities

Cash handling

Team player

Job description

Responsibilities

• Welcome and assist customers in a friendly, professional manner
• Promote coffee products, beverages and retail items to meet sales targets
• Handle customer inquiries, requests and feedback effectively
• Process orders and payments accurately
• Maintain high standards of cleanliness and presentation
• Support daily store operations and customer experience
• Build relationships with customers and encourage repeat business
• Assist with product displays, promotions and marketing activities

Requirements

• Emirati national, female
• Excellent communication and interpersonal skills
• Strong customer service and sales abilities
• Positive attitude and team-oriented mindset
• Basic computer and cash handling skills

Preferred Qualifications

• Prior experience in retail, hospitality, coffee shops or customer service

Benefits

• Competitive salary and benefits package
• Professional training and career development
• Supportive work environment

About the Company

Al Gahwa Al Arabiya is an Emirati coffee brand with a growing presence.