Waiter

Azadea Group; Dubai; On-site; AED 33,480 - 55,800; Full time

Job summary

Azadea Group is seeking a customer service professional for their location in Mirdif City Center, Dubai. The role involves greeting customers, assisting with menu selection, and ensuring satisfaction through effective communication with the kitchen staff. A High School Degree and 1-2 years of relevant experience in a similar role are required. Fluency in English is essential, and knowledge of Arabic is a plus. The position demands strong communication skills and teamwork abilities, ensuring a friendly and professional service.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present customers with the menu and assist in item selection.
• Communicate with kitchen staff to guarantee customer satisfaction.
• Arrange table set-ups according to brand standards.
• Ensure friendly and professional service at all times.
• Collect bill payments from customers.

Skills

Fluency in English

Communication Skills

Change and Adaptability

Customer Focus

Driving and Achieving Results

Initiative

Teamwork

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Location

United Arab Emirates-UAE, Dubai, Mirdif City Center