Sales Operations Coordinator

confidential; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

A UAE-based company is seeking a Sales Coordinator to support the sales team, coordinate customer requirements, maintain sales information, and ensure smooth communication between clients and internal departments. The role emphasizes accuracy, timely follow-ups, and organized record-keeping in a dynamic environment.

Key tasks include preparing quotations and order paperwork, updating databases, coordinating with warehouse, delivery, finance and operations, and assisting the sales team with

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.
• Experience in sales coordination or customer service is advantageous.
• Freshers with suitable qualifications may apply.
• Good English communication and interpersonal skills.
• Proficient in MS Office, especially Excel and Word.
• Strong follow-up and coordination abilities.

Responsibilities

• Support the sales team with daily coordination and administrative activities.
• Follow up with customers regarding quotations, orders, and service requirements.
• Prepare quotations, sales documents, proposals, and order-related paperwork.
• Maintain updated customer and sales databases.
• Coordinate with warehouse, delivery, finance, and operations teams for customer orders.
• Monitor sales orders and provide updates on delivery or service status.
• Respond to routine customer inquiries and forward complex matters to the appropriate team.
• Track pending quotations, customer requests, and sales follow-ups.
• Assist sales staff in preparing presentations and product information.
• Compile sales figures and prepare basic reports for management.
• Maintain organized records of customer communications and transactions.
• Help ensure customer requests are handled within agreed timelines.

Skills

MS Office

Excel

Data entry

Customer service

Communication skills

Education

Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field

Job description

A UAE-based company is seeking a Sales Coordinator to support the sales team, coordinate customer requirements, maintain sales information, and ensure smooth communication between clients and internal departments. The role emphasizes accuracy, timely follow-ups, and organized record-keeping in a dynamic environment.

Key tasks include preparing quotations and order paperwork, updating databases, coordinating with warehouse, delivery, finance and operations, and assisting the sales team with