SALES COORDINATOR

CPL Aromas; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

CPL Aromas in Dubai is seeking a Sales Coordinator to support the Sales team by handling accounts, coordinating fragrance briefs, and ensuring timely project delivery.

The role requires bilingual English/Arabic communication, at least two years in sales, and strong MS Office skills. You will liaise with customers and internal teams to drive proposals, order processing, and customer satisfaction in a fast-paced environment.

Qualifications

• Excellent communication skills in English and Arabic, spoken and written.
• Minimum 2 years of experience in a sales-related role.
• Proficient in MS Word and Excel.

Responsibilities

• Support sales team in managing accounts and sales support.
• Coordinate fragrance briefs and project timelines.
• Respond quickly to customer requests and provide follow-up.
• Coordinate order processing with Operations and communicate with customers.
• Maintain project status reports for accounts.
• Analyze marketing data to identify potential customers.
• Follow up on inquiries and prepare sales proposals.
• Interact with prospective customers to determine needs.
• Adhere to quality, environmental, health & safety procedures.
• Perform any additional duties as directed by Line Manager.

Skills

Bilingual EN/AR

Sales experience

Attention to detail

Time management

Team player

Education

Education certificate/degree in related field

Tools

MS Office (Word and Excel)

Job description

Job Description:

Reports To

Customer Service Manager

Job Purpose

The Sales Coordinator will be responsible to facilitate the Sales team’s activities so as to maximize their performance and contribute to achieving the company goals. Act as a liaison between the different departments of the company and the customers.

Tasks and Responsibilities

Key Accountabilities

• To support sales team in the management of sales accounts including all aspects of sales and sales support, management of projects, sample coordination, document requests, pricing request, presentation request, market request and all relevant customer requests.
• To support execution of fragrance briefs that includes managing project timeliness, coordinating project meetings, debriefing projects and closing project and involvement in project sensory evaluation as required
• To respond quickly to customer requests and providing excellent customer follow-up and resolution to issues.
• Coordinate with Operation team for order processing and communicating with customers on the same.
• To coordinate and maintain projects status reports for accounts.
• To analyze marketing data for account manager to determine the potential customers.
• To follow up on all inquiries and prepare sales proposal
• To interact with prospective customers to determine their needs
• Adhere to Group and Local Quality, Environmental, Health & Safety procedures.
• Any additional duties as directed by the Line Manager

Skills And Attributes Required

The ideal candidate will have:

• Excellent Communication Skills in English and Arabic (Spoken & Written)
• Minimum 2 years of experience in a sales-related role.
• Knowledge and experience in Ms Office (Word and Excel).
• Enthusiastic and a team player
• Able to work efficiently and effectively with attention to detail, even when under pressure
• Good time management
• Ability to work under pressure
• Education certificate/degree in the related field