Sales Coordinator

Rotana Hotels; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Rotana Hotels is seeking a proactive Sales Coordinator to support the sales team with administrative duties, maintain orderly filing and data systems, and ensure timely follow-ups with clients and guests.

You will handle inquiries, prepare offer letters, update the sales database, and assist executives to ensure all correspondence and sales reports are completed within 24 hours in a high-pressure environment.

Qualifications

• Experience in office administration and sales support.
• Strong organizational and time management skills.
• Excellent written and verbal communication.

Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used

Skills

Customer service

Administrative support

Communication

Job description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature


• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives


• Maintain a prompt and accurate follow up and trace system for all correspondences


• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action


• Ensure that the sales month end report is accomplished and submitted on time


• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours


• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment


• Ensure that all equipment is in proper working order and cultivate care for all equipment used