Sales Coordinator - Emirati Talent

Rotana Hotels; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Rotana Hotels in Abu Dhabi is seeking a Sales Coordinator to manage the administrative needs of the sales office and maintain an organized data filing system for quick data access. You will prepare letters, update the sales database, handle inquiries, and ensure timely month-end reporting and 24-hour response to offers.

You should have a college diploma, strong computer skills, and fluent English; additional languages are a plus.

Qualifications

• College diploma and relevant previous work experiences.
• Good computer skills and perfect command of English.
• Any other language skills beside English will be an asset.

Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed before signing.
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives.
• Maintain a prompt and accurate follow-up and trace system for all correspondences.
• Handle all incoming calls and guest inquiries in the absence of the sales team and channel to the concerned if action is required.
• Ensure the sales month end report is accomplished and submitted on time.
• Ensure that all correspondence and offers related to the sales team go out within 24 hours.
• Communicate well at all levels dealing with administrative demands in a pressurized environment.
• Ensure that all equipment is in proper working order and take care of equipment.

Skills

Effective communication

Teamwork

Planning for business

Understanding hotel operations

Supervising people

Adaptability

Customer focus

Drive for results

Education

College diploma

Job description

Job Description:

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

This position is based at Park Rotana & Park Arjaan Abu Dhabi.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as-

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used

Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Requirements: