Sales Controls Execution Lead

Citi; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Citi in the United Arab Emirates seeks a Sales Controls Execution Associate to support sales governance, surveillance, control testing, and business administration. The role emphasizes analytical capability and cross-functional collaboration with Compliance, Risk, and Operations.

You will analyze data, identify control gaps, track issues, and prepare dashboards for senior management while coordinating with vendors and in-country teams to strengthen governance standards.

Qualifications

• Bachelor's degree in Business, Finance, Risk Management or related discipline.
• 3-5 years of experience in controls, surveillance, risk, compliance or similar fields.
• Experience with outsourced vendors, governance frameworks, KPI management.
• Strong analytical, reporting, and stakeholder management skills.
• Proficiency in Excel, PowerPoint, AI and data analysis tools.

Responsibilities

• Execute Manager's Control Assessments, risk & controls self assessments, and control design assessments with timely completion and remediation tracking.
• Conduct data analysis to identify trends, control gaps, and opportunities to strengthen the sales surveillance framework.
• Perform sales surveillance reviews including mystery shopping activities per regulatory and internal requirements.
• Ensure surveillance sampling and monitoring activities align with country and regional procedures.
• Track, monitor, and support closure of issues and corrective action plans.
• Manage and support in-country sales practice review program.
• Prepare MIS, dashboards, and monthly updates for senior management on sales controls and surveillance outcomes.
• Support vendor governance activities including KPI monitoring, payment tracking, and performance reviews.

Skills

Audit & Controls

Data analysis

Governance & compliance

Stakeholder management

Excel & PowerPoint

AI data analysis tools

Education

Bachelor's degree in Business, Finance, Risk Management

Tools

Excel

PowerPoint

AI Tools

Job description

Citi in the United Arab Emirates seeks a Sales Controls Execution Associate to support sales governance, surveillance, control testing, and business administration. The role emphasizes analytical capability and cross-functional collaboration with Compliance, Risk, and Operations.

You will analyze data, identify control gaps, track issues, and prepare dashboards for senior management while coordinating with vendors and in-country teams to strengthen governance standards.