Sales Associate - Lifestyle Retail

Majid Al Futtaim; Dubai; On-site; AED 39,060 - 61,380; Full time

Job summary

Majid Al Futtaim is seeking a Sales Associate for its Dubai location. This role focuses on supporting store sales, providing product recommendations, and ensuring excellent customer service in a dynamic retail environment.

The ideal candidate should possess a High School Certificate and 1 to 2 years of retail experience, demonstrating strong communication skills and a customer-oriented approach. Join us and contribute to our success in delivering a quality shopping experience.

Qualifications

• 1 to 2 years of experience in retail sales or customer service.
• Good communication skills for customer interaction.
• Strong attention to detail for store presentation and stock replenishment.

Responsibilities

• Welcome customers and deliver service standards.
• Identify customer needs and recommend products.
• Achieve sales targets through confident communication.

Skills

Retail sales

Customer service

Communication skills

Product recommendation

Upselling

Cross-selling

Sales target achievement

Store operations

Complaint handling

Education

High School Certificate or equivalent qualification

Job description

Sales Associate – Lifestyle Retail

Located in Dubai, United Arab Emirates, this role is to support store sales, provide product recommendations, deliver customer service excellence, and perform daily retail operations for Majid Al Futtaim Lifestyle.

Country: United Arab Emirates
City: Dubai
Industry: Retail
Function: Sales‑Retail
Salary: 3500‑5500 (estimated; confirmed with employer)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Responsibilities

• Welcome customers professionally and deliver service standards aligned with Majid Al Futtaim guidelines
• Identify customer needs through active listening and recommend suitable lifestyle, fashion, and retail merchandise
• Achieve assigned sales targets by using strong product knowledge, confident communication, and customer‑focused selling methods
• Support higher sales value by identifying natural upselling and cross‑selling opportunities during customer interactions
• Handle customer concerns quickly and professionally, escalating issues to the Store Manager when further support is needed
• Maintain store presentation standards by supporting cleanliness, tidiness, replenishment, stock arrangement, and product display quality
• Follow store security policies and operational procedures to reduce stock loss and protect company assets
• Use advanced selling skills to improve customer satisfaction, increase transaction value, and encourage repeat visits
• Help customers locate products across other Majid Al Futtaim fashion brands and stores when items are not available in‑store
• Support smooth daily store operations by staying aware of customer flow, product availability, and team priorities

Ideal Profile

• High School Certificate or equivalent qualification
• 1 to 2 years of experience in retail sales, fashion retail, lifestyle stores, or customer service
• Good communication skills with the ability to interact with customers clearly and professionally
• Excellent customer service approach with confidence in handling customer questions and concerns
• Strong product learning ability with interest in fashion, lifestyle, and branded retail environments
• Ability to work toward sales targets while maintaining a helpful and positive customer experience
• Reliable, presentable, energetic, and comfortable working in a busy store environment
• Able to follow company policies, store procedures, and security requirements with consistency
• Strong attention to detail for store standards, stock replenishment, and product presentation
• Team‑oriented attitude with the flexibility to support colleagues during peak trading periods

Key Skills

• Retail sales
• Customer service
• Lifestyle retail
• Fashion retail
• Product recommendation
• Upselling
• Cross‑selling
• Sales target achievement
• Store operations
• Merchandising support
• Stock replenishment
• Store presentation
• Complaint handling
• Communication skills
• Stock loss prevention
• Product knowledge
• Customer engagement
• Repeat customer support

Why Join Us

• Join a leading UAE‑based retail and lifestyle business with well‑known brands and strong regional presence
• Build practical experience in customer service, sales performance, fashion retail, and lifestyle store operations
• Work in a professional store environment where service quality, product knowledge, and teamwork support daily success
• Develop useful retail skills in upselling, cross‑selling, customer engagement, merchandising, and stock control
• Grow within a large organization that values customer experience, operational excellence, and long‑term career development

About the Company

Majid Al Futtaim is a leading shopping mall, retail, communities, and entertainment group operating across the Middle East, North Africa, and Central Asia. Through Majid Al Futtaim Lifestyle, the company manages a portfolio of fashion and lifestyle brands, offering customers quality products, engaging store experiences, and trusted service across modern retail destinations.