Sales and Service Engineer-Abu Dhabi

EagleBurgmann; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Health Insurance

Diversity & Inclusion

Performance Related Bonus

Sustainability & Social Commitment

Safe Environment

Job summary

EagleBurgmann in Abu Dhabi is seeking a Sales and Service Engineer to drive growth by promoting sealing solutions and providing on-site technical service. You will build strong customer relationships, identify new business and support installations, commissioning, and troubleshooting to ensure operational reliability.

Requires a mechanical engineering background, practical field experience, and fluency in English and Arabic. Travel to customer sites is expected, and CRM familiarity is desirable.

Qualifications

• Bachelor's degree in mechanical engineering or an equivalent field.
• Hands-on experience in a similar Sales/Service role.
• Proven ability to manage customer relationships and travel to sites.

Responsibilities

• Promote products, services and solutions to existing and prospective customers while developing key stakeholder relationships.
• Deliver on-site technical service including installation, commissioning, troubleshooting, and problem resolution.
• Manage accounts, territory, and sales pipeline, plan customer visits, and ensure targets are met.
• Develop market opportunities and partnerships, secure service and spares contracts, and generate project leads.
• Provide product training, equipment surveys and quotations to support business growth.

Skills

English

Arabic

CRM awareness

Education

Bachelor's degree in mechanical engineering

Tools

CRM tools

Job description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable.

Benefits

• Health Insurance: Rely on comprehensive services whenever you need it.
• Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
• Performance Related Bonus: When you have an impact, you can reap the rewards.
• Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.
• Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employees.

Abu Dhabi

On-Site

Sales and Service Engineer – Abu Dhabi

Responsibilities

• Drive Sales Growth and Customer Relationships: Promote and sell products, services, and solutions to existing and prospective customers while developing strong relationships with key stakeholders and identifying new business opportunities.
• Provide Technical Service and Field Support: Deliver on-site support including installation, commissioning, troubleshooting, inspections, and problem resolution to ensure customer satisfaction and operational reliability.
• Manage Accounts, Territory, and Sales Pipeline: Plan and execute customer visits, manage assigned accounts/territories, oversee lead generation activities, manage portals, and ensure achievement of sales and service targets.
• Develop Market Opportunities and Strategic Partnerships: Collaborate with customers, OEMs, workshops, and industry stakeholders to influence specifications, secure service and spares contracts, generate project leads, and expand market presence.
• Deliver Technical Expertise and Business Development Initiatives: Provide product training, conduct equipment surveys and assessments, identify upgrade and retrofit opportunities, prepare inspection reports and quotations, and support continuous business growth through technical and commercial expertise.

Qualifications

• Bachelor’s degree in mechanical engineering with strong knowledge of rotating equipment, mechanical seals, and related mechanical systems.
• Practical experience and solid expertise in a similar role.
• Hands‑on experience with CRM tools is desirable.
• In-depth understanding of sales principles, customer service practices and similar environments.
• Strong communication skills in English and Arabic, both written and spoken.
• Willingness to travel: Regular trips to customer sites.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.