Sales and Customer Service Executive

Yousco Rent a Car; Dubai; On-site; AED 28,000 - 39,000; Full time

Benefits offered by this job

Commission on sales

Job summary

Yousco Rent A Car in Dubai is seeking a Sales and Customer Service Executive to handle customer inquiries, prepare quotations and convert leads into bookings. The role includes coordinating bookings with operations and maintaining records, with a focus on service quality.

The position is full-time and on-site in Dubai, offering a salary of AED 2,500–3,500 per month plus commission; interview-based commission terms will be discussed.

Qualifications

• Relevant sales or customer service experience; car-rental experience is preferred.
• Clear communication, organised follow-up and confidence using email, WhatsApp and basic computer tools.
• Integrity, a respectful attitude, accountability and willingness to learn.

Responsibilities

• Respond promptly to customer enquiries and explain rental options clearly.
• Prepare quotations, follow up on leads and convert enquiries into bookings.
• Support customers before, during and after their rental.
• Coordinate bookings, vehicle availability, deliveries and returns with the operations team.
• Maintain accurate customer and booking records and follow up on outstanding matters.
• Handle complaints professionally and escalate issues when needed.

Skills

Sales experience

Customer service

Communication skills

Follow-up

Integrity

Accountability

WhatsApp

Basic computer skills

Car rental experience

Tools

CRM software

Job description

Yousco Rent A Car is hiring a Sales and Customer Service Executive in Dubai.

Salary: AED 2,500–3,500 per month, depending on relevant experience, plus commission. Commission terms will be discussed during the interview.

Employment: Full-time, on-site.

Responsibilities

• Respond promptly to customer enquiries and explain rental options clearly.
• Prepare quotations, follow up on leads and convert enquiries into bookings.
• Support customers before, during and after their rental.
• Coordinate bookings, vehicle availability, deliveries and returns with the operations team.
• Maintain accurate customer and booking records and follow up on outstanding matters.
• Handle complaints professionally and escape issues when needed.

What we are looking for

• Relevant sales or customer service experience; car-rental experience is preferred.
• Clear communication, organised follow-up and confidence using email, WhatsApp and basic computer tools.
• Integrity, a respectful attitude, accountability and willingness to learn.