Runner

SmartRecruiters, Inc.; Dubai; On-site; AED 45,000 - 61,000; Full time

Job summary

Mama Shelter Dubai is seeking a Runner to join our vibrant team. You will play a key role in delivering food and beverages with a smile, ensuring dishes reach guests promptly and in excellent condition.

You will work closely with servers, kitchen staff, and bartenders to keep service flowing smoothly and the dining area ready for the next guest. As a Runner, you will maintain cleanliness, help reset tables quickly, and uphold Mama Shelter standards while delivering a warm, welcoming guest

Qualifications

• You’re energetic, able to stay on your feet and keep up with busy service.
• You’re proactive and take initiative to help where needed.
• Teamwork is essential to deliver great service as a team.

Responsibilities

• Be the Service Speedster: Deliver food and beverage orders promptly, accurately, and with a smile, making sure every dish reaches the right guest at the right time.
• Serve It Like Mama Means It: Check that every dish is presented according to Mama Shelter standards before it leaves the kitchen and reaches the guest.
• Keep the Flow Going: Work closely with servers, kitchen colleagues, and bartenders to ensure orders move smoothly and efficiently, especially during busy service.
• Reset Like a Pro: Clear and reset tables quickly and efficiently, keeping the dining area fresh, clean, and ready for the next guest.
• Keep the Stations Stocked: Ensure service stations have everything the team needs, from utensils to napkins and supplies.
• Handle With Care: Treat every plate and glass with care, keeping items clean and stored properly.
• Cleanliness Champion: Maintain spotless dining areas, stations, and spaces throughout the shift.
• Stay Cool Under Pressure: Maintain focus during peak service and support the team.
• Live the MAMA Spirit: Bring positivity and a can-do attitude to every shift.

Skills

Energetic

Proactive

Teamwork

Positive attitude

Organized

Job description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Job Description

Bring your passion for hospitality and exceptional service to Mama Shelter Dubai! As a Runner, you’ll make every meal a memorable moment and every guest feel like family. Let’s serve up smiles together!

THE MISSION?

• Be the Service Speedster: Deliver food and beverage orders promptly, accurately, and with a smile, making sure every dish reaches the right guest at the right time.
• Serve It Like Mama Means It: Check that every dish is presented according to Mama Shelter standards before it leaves the kitchen and reaches the guest.
• Keep the Flow Going: Work closely with servers, kitchen colleagues, and bartenders to make sure orders move smoothly and efficiently, especially during busy service.
• Reset Like a Pro: Clear and reset tables quickly and efficiently, keeping the dining area fresh, clean, and ready for the next guest.
• Keep the Stations Stocked: Make sure service stations have everything the team needs, from polished utensils and napkins to other essential supplies.
• Handle With Care: Treat every plate, glass, tray, and piece of service equipment with care, ensuring everything is clean, polished, and stored properly.
• Cleanliness Champion: Keep dining areas, service stations, and surrounding spaces spotless and organized throughout the shift.
• Stay Cool Under Pressure: Peak service? No panic. Keep your focus, move with purpose, and help the team keep the good vibes flowing.
• Live the MAMA Spirit: Bring positivity, energy, and a can-do attitude to every shift while representing Mama Shelter’s unique and welcoming vibe.

Qualifications

• You've got energy to spare: You’re comfortable being on your feet, moving quickly, and keeping up when service gets busy.
• You’re naturally proactive: You don’t wait to be asked, you spot what needs doing and jump in.
• Teamwork is your thing: You understand that great service is a team sport, and you’re always ready to support your Gang.
• You have a positive attitude: You bring good vibes, stay approachable, and keep your cool even when the restaurant is buzzing.
• Clean and organized is your style: You take pride in keeping your workspace, equipment, and dining areas in top shape.

Additional Information

YOUR LITTLE EXTRAS:

• You’re reliable and consistent:When you say you’ll deliver, you always follow through.
• You’re a people person:Guests and teammates love your positive, approachable vibe.
• You build connections:You take time to know your guests, creating lasting impressions.
• You light up the room:Your energy lifts everyone around you, making work a joy.
• You’re all about the team:From supporting your colleagues to creating a family-like atmosphere, you make it happen.