Rooms & Guest Services Coordinator

St. Regis Hotels & Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai seeks a Front Desk Associate to manage guest check-ins, room assignments, and pre-registration for arriving groups at Palm Jumeirah.

You will verify reservations, handle billing, coordinate with other departments, and maintain professional appearance while delivering exceptional guest service in a luxury setting. Full-time, non-management role in a renowned hospitality brand.

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1-year related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assign room according to guest request and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in/pre-registration procedures for arriving groups.
• Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
• Verify and adjust billing for guests.
• Set up/process all guest check-ins/check-outs.
• Activate room keys and secure valid payment.
• Coordinate tasks with other departments and maintain professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

St. Regis Hotels & Resorts in Dubai seeks a Front Desk Associate to manage guest check-ins, room assignments, and pre-registration for arriving groups at Palm Jumeirah.

You will verify reservations, handle billing, coordinate with other departments, and maintain professional appearance while delivering exceptional guest service in a luxury setting. Full-time, non-management role in a renowned hospitality brand.