Guest Experience Front Desk Associate

St. Regis; Abu Dhabi; On-site; AED 55,000 - 85,000; Full time

Job summary

St. Regis in Abu Dhabi, United Arab Emirates, is seeking a hospitality associate to manage guest check-ins, room assignments, and pre-registration procedures. You will coordinate group arrivals, review reservations, confirm Billing, and ensure guest requests are met with professional service.

This role requires a high school diploma, less than one year of related experience, and no supervisory duties. You will work with computers and POS systems while maintaining confidentiality and high

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year of related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Assign room per guest requests and preferences.
• Pre-register designated guests and prepare key packets.
• Coordinate check-in and pre-registration for arriving groups.
• Review and adjust reservations and check-out changes; communicate status.
• Activate room keys and secure valid payment.
• Run daily reports and check for over-commitments; ensure guest satisfaction.

Education

High school diploma or G.E.D. equivalent

Tools

POS systems

Computers

Job description

St. Regis in Abu Dhabi, United Arab Emirates, is seeking a hospitality associate to manage guest check-ins, room assignments, and pre-registration procedures. You will coordinate group arrivals, review reservations, confirm Billing, and ensure guest requests are met with professional service.

This role requires a high school diploma, less than one year of related experience, and no supervisory duties. You will work with computers and POS systems while maintaining confidentiality and high