Room Service Orders Specialist | Guest-Focused F&B Host

AccorHotels Middle East; Abu Dhabi; Sur place; AED 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Employee benefit card offeringDiscount

Learning programs through our Academie

Grow within property and across theAcc

Planet 21 CSR activities

Résumé du poste

AccorHotels Middle East is seeking a guest services associate to handle F&B room service call orders, connect guests with the right team members, and uphold hotel standards. The role requires excellent communication, reliability, and teamwork in a fast-paced environment.

The successful candidate will maintain knowledge of hotel facilities, assist in daily operations, and support confidentiality and professional conduct across departments.

Qualifications

• Excellent communication and organizational skills.
• Must be responsible and reliable.
• Able to work well in a team environment.

Responsabilités

• Ensure all F&B Room Service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person.
• Perform as per Rixos standards.
• Be fully aware of the daily activities and have product knowledge of all hotel facilities.
• To maintain professional confidentiality and never disclose any secrets pertaining to the Company.
• Carry out other reasonable tasks as requested.

Connaissances

Excellent communication

Organizational skills

Team player

Responsible & reliable

Description du poste

AccorHotels Middle East is seeking a guest services associate to handle F&B room service call orders, connect guests with the right team members, and uphold hotel standards. The role requires excellent communication, reliability, and teamwork in a fast-paced environment.

The successful candidate will maintain knowledge of hotel facilities, assist in daily operations, and support confidentiality and professional conduct across departments.