F&B Guest Service Specialist

Studio M Hotel Arabian Plaza; Dubai; On-site; AED 36,000 - 58,000; Full time

Job summary

Studio M Hotel Arabian Plaza in Dubai is seeking an enthusiastic F&B Associate to deliver attentive guest service, take orders, and serve meals with a focus on presentation and efficiency. You’ll work with a team to maintain dining areas, respond to guest inquiries, and ensure timely delivery of food and beverages.

The role emphasizes upselling, cash handling, and strict adherence to hygiene and safety standards to create a memorable dining experience for guests in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company's environmental, health, and safety procedures and policies.

Skills

Guest service

Order taking

Upselling

Cash handling

Team collaboration

Hygiene compliance

Job description

Studio M Hotel Arabian Plaza in Dubai is seeking an enthusiastic F&B Associate to deliver attentive guest service, take orders, and serve meals with a focus on presentation and efficiency. You’ll work with a team to maintain dining areas, respond to guest inquiries, and ensure timely delivery of food and beverages.

The role emphasizes upselling, cash handling, and strict adherence to hygiene and safety standards to create a memorable dining experience for guests in a fast-paced environment.