Retail Store Operations Lead | Sales Supervisor

AlFuttaim; Dubai; On-site; AED 55,800 - 78,120; Full time

Benefits offered by this job

Competitive salary package

Career progression opportunities

Supportive workplace

Job summary

AlFuttaim in Dubai is looking for a Sales Supervisor for Retail Store Operations. You will be key in supporting store performance, leading shop floor activities, and ensuring exceptional customer experiences while helping the sales team achieve their goals.

We offer a competitive salary package, career progression opportunities, and a dynamic work environment that values strong customer service and operational standards.

Qualifications

• 6 months to 1 year of experience in retail or hospitality with team supervision responsibilities.
• Strong customer service mindset with the ability to handle fast-paced retail operations.
• Good spoken and written English communication skills.

Responsibilities

• Support the sales team in achieving daily and monthly sales targets through active floor supervision.
• Assist customers on the shop floor by providing product guidance and excellent customer service.
• Lead by example in customer interaction, upselling, and service quality standards.

Skills

Retail store supervision

Sales target management

Customer service excellence

Shop floor operations

Point of sale handling

Cash management

Stock control and inventory handling

Team coordination and support

Visual merchandising standards

Tools

Outlook

Excel

SAP

Job description

AlFuttaim in Dubai is looking for a Sales Supervisor for Retail Store Operations. You will be key in supporting store performance, leading shop floor activities, and ensuring exceptional customer experiences while helping the sales team achieve their goals.

We offer a competitive salary package, career progression opportunities, and a dynamic work environment that values strong customer service and operational standards.