Luxury Retail Sales & Client Experience Lead

AlFuttaim; Dubai; On-site; AED 66,960 - 89,280; Full time

Benefits offered by this job

Competitive compensation

Employee benefits

Career advancement opportunities

Job summary

AlFuttaim in Dubai is seeking a Retail Store Supervisor to lead operations and enhance customer experiences. In this role, you will oversee shop floor activities, guide sales teams, and implement promotional initiatives. The ideal candidate possesses a degree in business administration or retail management and has experience in retail supervision.

Join a dynamic team dedicated to delivering premium customer service and operational excellence within a leading retail organization.

Qualifications

• Previous experience in retail sales supervision or store operations roles.
• Strong knowledge of retail sales techniques and customer relationship management.
• Proven leadership ability to motivate and guide sales teams.

Responsibilities

• Supervise daily shop floor activities and ensure effective sales coverage during peak store hours.
• Support the team in building strong customer relationships using clienteling tools.
• Encourage product knowledge among team members to enhance sales performance.

Skills

Retail sales leadership and shop floor management

Customer relationship building and clienteling strategies

POS operations and inventory management

Retail loss prevention and operational compliance

Sales coaching and team development

Store performance monitoring and reporting

Conflict resolution and customer service management

Education

Diploma or bachelor's degree in business administration or retail management

Job description

AlFuttaim in Dubai is seeking a Retail Store Supervisor to lead operations and enhance customer experiences. In this role, you will oversee shop floor activities, guide sales teams, and implement promotional initiatives. The ideal candidate possesses a degree in business administration or retail management and has experience in retail supervision.

Join a dynamic team dedicated to delivering premium customer service and operational excellence within a leading retail organization.