Retail Sales & Customer Experience Specialist

Apparel Group; Ras Al Khaimah; On-site; AED 28,000 - 45,000; Full time

Job summary

Apparel Group in Ras Al Khaimah seeks a dedicated retail associate to enhance the shopping experience through exceptional service and product knowledge. You will assist customers, maintain store presentation, and support sales goals in a fast-paced environment.

The role requires to greet and guide customers, operate the POS system, handle transactions, and work flexible hours including peak sale periods. Prior retail experience is valued.

Qualifications

• Strong customer service skills and ability to build rapport with shoppers.
• Proven ability to convert window shoppers to buyers and drive sales.
• Knowledge of store products and brands to provide accurate assistance.
• Excellent communication and presentation while guiding customers.

Responsibilities

• Greet customers and assist in selecting the right product.
• Convert window shoppers into purchasers and promote loyalty programs.
• Maintain store visuals and adhere to presentation standards.
• Operate POS, handle cash and refunds accurately.
• Follow SOPs and loss prevention guidelines to protect stock.
• Maintain confidentiality of sales figures and sensitive information.
• Be flexible to work varied shifts and overtime as required.

Skills

Customer service

Sales orientation

Product knowledge

Communication

Job description

Apparel Group in Ras Al Khaimah seeks a dedicated retail associate to enhance the shopping experience through exceptional service and product knowledge. You will assist customers, maintain store presentation, and support sales goals in a fast-paced environment.

The role requires to greet and guide customers, operate the POS system, handle transactions, and work flexible hours including peak sale periods. Prior retail experience is valued.