Residential Community Operations Leader

Client of WhiteCrow Research; Dubai; On-site; AED 70,000 - 100,000; Full time

Job summary

Client of WhiteCrow Research in Dubai seeks a Community Manager to oversee day-to-day operations, inspections, and service quality within residential or mixed-use developments. You will resolve residents’ issues, manage owners and tenants, and coordinate with contractors to ensure compliance with contracts and SLAs.

The ideal candidate has a Bachelor's degree with at least 2 years in community or facilities management, plus strong budgeting and Excel skills.

Qualifications

• Bachelor's degree and 2+ years in community/property/facilities management.
• Experience in residential or mixed-use developments, UAE/GCC preferred.
• Strong customer service and stakeholder-management skills with residents, owners, tenants, contractors.
• Good understanding of community operations, site inspections, SLA monitoring, documentation, and budgeting.

Responsibilities

• Manage day-to-day community operations and service quality.
• Perform regular site inspections and monitor overall conditions.
• Resolve complaints from residents and owners; act as primary contact.
• Supervise contractors and third-party service providers; ensure contracts & SLAs.
• Support service-charge collection, budgeting, and financial reporting.
• Document processes and drive continuous community improvement initiatives.

Skills

Customer service

Stakeholder management

Contract management

Budgeting

Excel

Education

Bachelor's degree

Tools

Excel

Job description

Client of WhiteCrow Research in Dubai seeks a Community Manager to oversee day-to-day operations, inspections, and service quality within residential or mixed-use developments. You will resolve residents’ issues, manage owners and tenants, and coordinate with contractors to ensure compliance with contracts and SLAs.

The ideal candidate has a Bachelor's degree with at least 2 years in community or facilities management, plus strong budgeting and Excel skills.