Community Manager

Confidential Company; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Confidential Company in Dubai is seeking a proactive Community Manager to oversee daily operations, maintain high service quality and coordinate with residents, staff, contractors and service providers.

You will handle maintenance, housekeeping, security, landscaping and other facilities needs; prepare reports and updates in Excel; and address resident concerns promptly while upholding safety and presentation standards. Fluent in Arabic and English, UAE experience preferred.

Qualifications

• Previous experience as a Community Manager or similar role.
• Hotel/hospitality experience preferred.
• Fluent in Arabic and English; both written and spoken.
• Excellent Microsoft Excel skills and ability to prepare and maintain detailed reports and trackers.
• Strong communication, organization and problem-solving abilities.
• Ability to manage multiple tasks and coordinate with teams.
• UAE experience preferred.

Responsibilities

• Manage daily operations of the community and ensure high-quality services.
• Coordinate with residents, staff, contractors and service providers.
• Handle maintenance, housekeeping, security, landscaping and other facilities needs.
• Prepare reports, trackers and operational updates using Excel.
• Maintain records of maintenance requests, incidents, schedules and activities.
• Address residents' concerns professionally and ensure timely follow-up.
• Ensure the community is maintained to a high standard of cleanliness, safety and presentation.

Skills

Facility Management

Bilingual Arabic/English

Excel skills

Communication

Organization

Problem Solving

Customer Service

Multi-tasking

Coordination

UAE experience

Tools

Microsoft Excel

Job description

Manage the daily operations of the community and ensure high-quality services Coordinate with residents staff contractors and service providers Handle maintenance housekeeping security landscaping and other facility-related requirements Follow up on strong Facility Management FM strong activities and ensure issues are resolved promptly Monitor service providers and ensure compliance with required standards Prepare reports trackers and operational updates using strong Microsoft Excel strong Maintain accurate records of maintenance requests incidents schedules and community activities Address residents concerns professionally and ensure timely follow-up Coordinate with internal departments and external contractors when required Ensure the community is maintained to a high standard of cleanliness safety and presentation

Requirements:

• Previous experience as a Community Manager, Community Supervisor, Facilities Coordinator/Manager, or similar role.
• Hotel/hospitality experience is highly preferred.
• Strong knowledge of Facility Management (FM) and property/community operations.
• Fluent in Arabic and English – both written and spoken.
• Excellent Microsoft Excel skills and ability to prepare and maintain detailed reports and trackers.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple tasks and coordinate with different teams.
• Professional appearance and strong customer-service skills.
• UAE experience is preferred.