Residence Concierge - Altantis The Royal

Atlantis Resorts; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

F&B privileges

Discounted rates worldwide

Health insurance (dental)

Annual flights home

Life insurance

Incentive program

Wellness & social initiatives

Job summary

Atlantis The Royal is seeking a Residences Liaison to support daily Residential Operations and deliver exceptional experiences for Owners and Residents.

You will coordinate requests, provide residency information, and help guests enjoy the full spectrum of Atlantis amenities in a luxury hospitality setting.

Qualifications

• University degree in Business Administration or Hotel Management preferred.
• Minimum 3 years of luxury hotel experience.
• Secondary language is desirable; strong communication skills.

Responsibilities

• Serve as primary contact for Owners and Residents for requests and arrangements.
• Coordinate information on property amenities, services, hours, and local areas of interest.
• Anticipate service needs by asking questions and listening to preferences.

Skills

Customer service

Communication

Attention to detail

Education

Business Administration

Hotel Management

Tools

Outlook

Word

Excel

PowerPoint

Publisher

Job description

Job Description:

( 20018 )

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

The Residences Liaison plays a vital role to the success of the Atlantis the Royal Residences and to the execution of the day to day Residential Operations. The Liaison is the focal point of contact for the Owners-for any request and need that they may have. The Liaison is the key player of executing Amazing Experiences and Everlasting Memories for the Residents and their Generations to come. You will assist with all queries, plans or arrangements of the Residents and or guests. Supply Residence owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. The Liaison must anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.

About You

Business Administration, Hotel Management or equivalent University degree is preferred. The right candidate must have at least 3 years hotel experience in a luxury environment and a secondary Language is desirable. Must have proficient Knowledge of Outlook, Word, Excel for data collection, collation, basic charts, PowerPoint and Publisher

• We offer a competitive, tax-free salary paid in UAE Dirhams (AED)
• generous food and beverage privileges
• exclusive discounted rates at all Kerzner properties worldwide
• comprehensive health insurance (with dental coverage)
• annual flights home
• life insurance
• an incentive program
• a variety of colleague wellness and social initiatives

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.