Residence Concierge - Altantis The Royal

Kerzner International; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Atlantis The Royal, part of Kerzner International, is seeking a Residence Concierge to be the primary contact for Residence Owners, delivering Amazing Experiences and memories for residents and guests.

The ideal candidate has 3+ years in luxury hospitality, a related university degree, and strong knowledge of Outlook, Word, Excel, PowerPoint. A second language is desirable.

Qualifications

• Bachelor's degree in Business Administration or Hotel Management.
• At least 3 years hotel experience in luxury environments.
• Secondary language is desirable.

Responsibilities

• Act as the primary contact for Residence Owners for requests and needs.
• Assist with queries, plans, and arrangements for Residents and guests.
• Provide directions and information on property amenities, hours of operation, and local areas.
• Anticipate service needs by asking questions and observing preferences.
• Deliver Amazing Experiences and Everlasting Memories for Residents and generations.

Skills

Customer service

Communication

Attention to detail

Second language

Education

Bachelor's degree in Business Administration or Hotel Management

Tools

Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Publisher

Job description

Residence Concierge - Altantis The Royal
( 20018 )

A part of Kerzner International, a global leader in luxury hospitality,Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About the role

The Residences Liaison plays a vital role to the success of the Atlantis the Royal Residences and to the execution of the day to day Residential Operations. The Liaison is the focal point of contact for the Owners-for any request and need that they may have. The Liaison is the key player of executing Amazing Experiences and Everlasting Memories for the Residents and their Generations to come. You will assist with all queries, plans or arrangements of the Residents and or guests.Supply Residence owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. The Liaison must anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.

About you

Business Administration, Hotel Management or equivalent University degree is preferred. The right candidate must have at least 3 years hotel experience in a luxury environment anda secondary Language is desirable. Must have proficient Knowledge of Outlook, Word, Excel for data collection, collation, basic charts, PowerPoint and Publisher

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.