Remote Virtual Receptionist: Expert Call Handling & Scheduling

applydubaijob.com; Dubai; Remote; AED 81,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

Job summary

RemoteHunter is hiring a Virtual Receptionist on behalf of a client who provides professional virtual assistant services to businesses in the United States. The role involves acting as the first point of contact for calls and delivering professional communication support to multiple client businesses.

The successful candidate will handle customer interactions, appointment scheduling, message management, call screening, and administrative communication tasks from a home office.

Qualifications

• 6+ months of phone-based customer service experience.
• Typing speed of at least 40 WPM with high accuracy.
• Must reside in a U.S. state where hiring is permitted and have a dedicated home office.

Responsibilities

• Answer incoming calls professionally and provide a positive experience for callers.
• Schedule, reschedule, and confirm appointments through client systems.
• Take detailed messages and route calls to the appropriate contacts.
• Meet individual and team performance targets.
• Maintain accurate records of calls and customer interactions.

Skills

Phone-based CS

Typing 40 WPM

Remote work tools

Education

High School Diploma

Tools

Remote scheduling tools

Job description

RemoteHunter is hiring a Virtual Receptionist on behalf of a client who provides professional virtual assistant services to businesses in the United States. The role involves acting as the first point of contact for calls and delivering professional communication support to multiple client businesses.

The successful candidate will handle customer interactions, appointment scheduling, message management, call screening, and administrative communication tasks from a home office.