Remote Territory Renewals & Expansion Lead

DataRobot; Dubai; Remote; AED 300,000 - 520,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Flexible Time Off

Paid Holidays

Parental Leave

Global Employee Assistance Program

Job summary

DataRobot in Dubai seeks a full-time Territory Account Manager – Renewals & Expansion to own a defined customer portfolio, manage renewals end-to-end, protect recurring revenue and drive upsell opportunities. You will also overlay as a BDR, supporting Account Executives with targeted outbound prospecting and pipeline generation.

The role requires 2+ years in B2B SaaS or enterprise software, strong negotiation and account management skills, and proficiency with CRM and sales tools.

Qualifications

• 2+ years of B2B sales, account management, renewals or business development experience; SaaS or enterprise technology experience preferred.
• Experience managing customer relationships, commercial negotiations and outbound prospecting; accountability for renewals or expansion is preferred.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Territory Renewal Ownership: Own end-to-end renewal process for a portfolio, including pricing, negotiation and on-time signature.
• Revenue Retention & Renewal Risk: Maintain renewal calendar, identify churn risks and coordinate with Customer Success.
• Upsell & Expansion Management: Identify expansion opportunities within existing accounts and progress deals.
• Customer & Commercial Engagement: Build relationships with sponsors and procurement, coordinate proposals and approvals.
• BDR Overlay: Support Account Executives with outbound prospecting and pipeline generation.
• Outbound Engagement: Execute targeted outreach to generate qualified meetings.
• Discovery Readiness & Hand-Offs: Qualify needs and hand opportunities to AEs with context.
• Pipeline Coverage & Activity Targets: Maintain outreach and meeting targets to support pipeline.
• CRM, Forecasting & Reporting: Maintain renewal status and forecast in CRM systems.

Skills

Renewals

Account management

Outbound outreach

Negotiation

Stakeholder management

Education

Bachelor's degree

Tools

Salesforce

Outreach

ZoomInfo

Job description

DataRobot in Dubai seeks a full-time Territory Account Manager – Renewals & Expansion to own a defined customer portfolio, manage renewals end-to-end, protect recurring revenue and drive upsell opportunities. You will also overlay as a BDR, supporting Account Executives with targeted outbound prospecting and pipeline generation.

The role requires 2+ years in B2B SaaS or enterprise software, strong negotiation and account management skills, and proficiency with CRM and sales tools.