Remote Medical Front Desk & Scheduling Specialist

applydubaijob.com; Dubai; Remote; AED 147,000 - 202,000; Full time

Job summary

Rockstar is seeking a dependable Front Desk Virtual Assistant to support healthcare practices across the United States in a fully remote role. You will manage patient communications, appointment coordination, and daily operations while upholding high service standards.

The position requires at least 2+ years of medical administrative/front desk experience, familiarity with EMR systems, and proficiency in insurance verification and prior authorizations.

Qualifications

• Minimum 2+ years in medical administrative/front desk roles.
• Experience supporting US-based healthcare providers is preferred.
• Strong written and verbal English communication required.

Responsibilities

• Handle patient calls, emails, and inquiries professionally.
• Coordinate appointments, including telehealth and reminders.
• Enter and maintain accurate patient information in EMR systems.
• Verify insurance eligibility and assist with prior authorizations.
• Ensure HIPAA compliance in all communications and data handling.

Skills

Medical Admin Experience

EMR Data Entry

English Communication

HIPAA Compliance

Tools

EMR Platforms

Insurance Verification Tools

Job description

Rockstar is seeking a dependable Front Desk Virtual Assistant to support healthcare practices across the United States in a fully remote role. You will manage patient communications, appointment coordination, and daily operations while upholding high service standards.

The position requires at least 2+ years of medical administrative/front desk experience, familiarity with EMR systems, and proficiency in insurance verification and prior authorizations.